Biomedical Equipment Support Specialist

Veterans Health Administration•Des Moines, IA

1d•Onsite

About The Position

The Biomedical Equipment Support Specialist works in support of the medical equipment management program, troubleshooting and performing planned maintenance on a range of medical devices and clinical systems. The role manages equipment and system lifecycles, conducts inspections and maintenance, documents work, responds to safety alerts and incidents, and supports the cybersecurity and network connectivity of clinical systems. The specialist provides customer support and staff education, manages projects, and may serve as a Contracting Officer's Representative (COR) and/or purchase card holder. The role also supports procurement and contractor oversight, complies with relevant standards and regulations, and provides guidance and mentorship while maintaining technical knowledge through professional development and training. This is a full-time, onsite position with a Monday–Friday schedule from 0700 to 1530. Telework is not available. The full-performance level is GS-11; applicants may be selected at GS-5 through GS-11. A driving physical is required. Relocation and recruitment incentives are not authorized.

Requirements

U.S. citizenship, except where appointment of a non-citizen is permitted under VA policy when qualified citizens cannot be recruited.
Proficiency in spoken and written English.
Meet at least one basic qualification pathway: an associate's or higher degree in biomedical technology or biomedical engineering; an associate's or higher degree in electronics, information technology, or another engineering field plus one year of creditable experience; completion of a qualifying Department of Defense biomedical equipment technician training program; completion of qualifying DOD electronic systems or IT repair and maintenance training plus one year of creditable experience; completion of a biomedical engineering technician or Healthcare Technology Management certificate program with an internship or apprenticeship; completion of such a certificate program without an internship plus one year of creditable experience; or current or prior certification as CBET, CRES, CLES, or CHTM.
For GS-7 selection: one year of creditable experience equivalent to GS-5, plus knowledge of physics, anatomy and physiology; electronics; standard test equipment; basic networking and computer concepts; CMMS documentation; and ability to learn equipment operating and maintenance procedures.
For GS-9 selection: one year of creditable experience equivalent to GS-7, plus knowledge of networking concepts including ACL, TCP/IP, and VLAN; computer and server hardware and software, security tools, patches and upgrades; ability to interpret technical data; ability to use standard test equipment; and ability to perform equipment maintenance and operating procedures.
For GS-11 selection: one year of creditable experience equivalent to GS-9, plus knowledge of applicable NFPA, FDA, Joint Commission, and AAMI standards; skill using test and calibration equipment and interpreting technical data; skill applying networking principles; and ability to perform advanced troubleshooting, maintain medical computers and software, and manage projects involving medical equipment and clinical systems.
Foreign education used to meet qualification requirements must be evaluated as equivalent to U.S. education by an appropriate credential-evaluation organization; a Certificate of Foreign Equivalency must accompany foreign transcripts.
Submit a transcript or certificate when relying on education to qualify. Education must be recognized by the U.S. Department of Education from an accredited institution.
Pass a pre-employment physical examination; a driving physical is required.
Selected applicants in testing-designated positions are subject to pre-appointment urinalysis for illegal drug use; refusal results in denial of employment.
Register for Selective Service if male and born after December 31, 1959.
Undergo a background/security investigation and complete the online onboarding process and required application documentation.
Provide acceptable identification for pre-employment requirements; beginning May 7, 2025, non-REAL ID-compliant driver's licenses or state IDs cannot be used as acceptable employment identification.
Participate in the VA seasonal influenza vaccination program.
Serve a one- or two-year trial period, with continued employment subject to written certification that it advances the public interest.

Responsibilities

Manage the lifecycle of medical equipment and clinical systems.
Troubleshoot medical equipment and clinical systems using technical data and complete corrective actions.
Perform incoming inspections and planned maintenance on medical equipment and clinical systems.
Document work in the Computerized Maintenance Management System (CMMS).
Respond to and remediate hazard alerts, recall notifications, and incidents involving medical equipment and clinical systems, and document actions in the appropriate system.
Monitor system backups, ensure network connectivity, mitigate cybersecurity vulnerabilities, and maintain clinical systems.
Use test equipment according to manufacturer instructions.
Manage projects involving medical equipment and clinical systems.
Provide customer support to staff, assess issues and needs, respond with solutions, and communicate status.
Educate staff on safe operation and user-level maintenance of medical equipment and clinical systems.
Serve as a Contracting Officer's Representative (COR) and/or purchase card holder.
Develop documentation for purchasing commodities and vendor services; manage, monitor, and evaluate contractor performance and address deficiencies.
Comply with applicable standards, policies, procedures, and regulatory requirements.
Provide guidance and mentorship to expand professional knowledge and technical skills.
Maintain and enhance technical knowledge through professional development and technical training.