Biomedical Engineering Networked Medical Device Supervisor S3A

Providence Health Care•Vancouver, BC

1d•CA$47 - CA$58

About The Position

Within the context of a client and family centred model of care, and in accordance with the Mission, Vision, Values and strategic directions of Providence Health Care, the position promotes a safe, respectful, and civil working environment for patients, residents, families, visitors, and staff. Reporting to the Clinical Systems Engineer, the Biomedical Engineering Networked Medical Device Supervisor is part of an integrated team, which provides a full range of biomedical engineering services specific to network medical devices in support of the safe, efficient, and effective utilization of medical technology across Fraser Health, Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health (collectively, the “Organizations”). Supervises the daily operation and technical aspects of assigned team(s) and provides leadership and direction to at least one (1) regular P2B or S2 level paramedical employee and a total staff of up to and including eight (8) FTE. Key responsibilities include leading team-level operational planning, contributing to the development of departmental services and standards, conducting performance evaluations and leading staff selection for their team, ensuring the integrity of the asset management database, driving quality improvement and risk management activities for the team, and compiling relevant financial and statistical reports. Performs the duties of a Networked Medical Device Lead and Biomedical Engineering Technologist as required.

Requirements

Graduation from a recognized program in Biomedical Engineering Technology supplemented by successful completion of supervisory courses and technical training specific to networking and integration of medical devices (such as EMR vendor integration, medical device cybersecurity).
Familiarity with acute tertiary care/teaching facilities.
Five (5) years recent, related technical experience in the field of Biomedical Engineering (including experience as a Biomedical Engineering Networked Device Lead) or an equivalent combination of education, training, and experience.
Eligibility for certification with the Applied Science Technologists and Technicians of British Columbia as an Applied Science Technologist.
Valid BC Driver’s License and access to a vehicle to travel with tools and equipment for work purposes.
Demonstrated ability to consult and provide input on procurement, budgeting, cost analysis, forecasting, and financial reporting to support strategic planning and resource allocation.
Demonstrated ability to implement and monitor compliance with policies, procedures, and regulatory standards.
Demonstrated ability to coach, mentor, and supervise staff, fostering a positive and high-performing work environment, including delegating tasks and aligning team efforts with departmental goals.
Demonstrated ability to implement networked medical device systems including navigating organization Information Technology processes, determining network requirements, configuration of IT settings on medical devices and implementation of security controls.
Demonstrated expertise in medical device integration with Electronic Medical Record (EMR), including developing and communicating comprehensive project plans, critically assessing integration design options, mapping medical device parameters to HL7, configuring back-end builds to enable EMR integration, installing and configuring middleware equipment, and verifying and validating system design.
Current networking, interoperability and security knowledge, and proven ability to troubleshoot and maintain medical device system connectivity, hardware, software and operating systems.
Demonstrated ability to provide advanced technical advice, training, and consultation to Biomedical Engineering Technologists, Information Technology, Clinical Informatics and Clinical staff.
Broad knowledge of project design, management principles, and methodologies, with demonstrated ability to develop and lead project strategies related to the evaluation, selection, acquisition, installation, and integration of new medical technologies.
Comprehensive knowledge of the operating and maintenance practices for medical devices, including adherence to manufacturer’s specifications and standard operating procedures.
Demonstrated ability to organize and document work in accordance with standard operating procedures and regulatory requirements.
Demonstrated ability to address issues with critical thinking, analytical reasoning, and advanced troubleshooting skills.
Demonstrated ability to collaborate effectively with vendors, colleagues, clinical staff, and equipment users, especially in high-stress environments.
Demonstrated ability to make sound judgments and decisions in high-pressure environments such as Operating Rooms and patient care areas.
Demonstrated ability to work independently with minimal direct supervision.
Demonstrated ability to collaborate professionally in a multi-disciplinary team environment.
Demonstrated ability to communicate effectively, both verbally and in writing.
Physical ability to carry out the duties of the position.

Responsibilities

Supervises the daily operation and technical aspects of assigned team(s) and provides leadership and direction to at least one (1) regular P2B or S2 level paramedical employee and a total staff of up to and including eight (8) FTE.
Leads team-level operational planning, contributing to the development of departmental services and standards.
Conducts performance evaluations and leads staff selection for their team.
Ensures the integrity of the asset management database.
Drives quality improvement and risk management activities for the team.
Compiles relevant financial and statistical reports.
Performs the duties of a Networked Medical Device Lead and Biomedical Engineering Technologist as required.
Supervises a team of Networked Medical Device Leads (and Technologists and Leads, where applicable), providing leadership, guidance, mentorship, and support to ensure high-quality service delivery from team members.
Conducts performance evaluations, provides feedback, and implements professional development plans.
Manages staffing schedules, assignments, and workloads to meet operational and service priorities.
Contributes to financial planning, budgeting, and procurement processes for medical equipment service, providing input to the Manager.
Develops and provides evidence-based recommendations for equipment acquisition, replacement, and lifecycle management, supporting capital planning by providing assessments and evaluations to the Manager and relevant planning groups.
Manages team resources effectively, ensuring fiscal accountability by implementing cost control measures, optimizing resource utilization, and providing data for financial reporting to the Manager.
Ensures team compliance with organizational policies, regulatory standards, and manufacturer guidelines.
Actively monitors and addresses non-compliance, investigating issues and implementing corrective actions when necessary.
Oversees the maintenance of accurate documentation for audits and regulatory reporting.
Monitors key performance indicators (KPIs) to assess team service quality and operational efficiency against established targets.
Ensures the timely completion of work orders, managing task prioritization based on clinical impact.
Implements and ensures team adherence to established procedures for preventive maintenance, demand maintenance, and equipment calibration.
Manages the team’s orientation and onboarding process, ensuring new staff are integrated effectively.
Fosters staff development by providing ongoing coaching, mentorship, and identifying training needs to build overall technical competence.
Oversees the provision of technical support, ensuring complex issues are appropriately escalated.
Coordinates the development and delivery of educational materials for clinical users.
Actively identifies and mentors potential future leaders to support succession planning.
Accountable for the resolution of complex technical issues, coordinating internal expertise and managing escalations.
Serves as a key liaison and communication facilitator between the technical team, clinical users, vendors, manufacturers, and external service providers to address service needs, coordinate support, manage relationships, and ensure technology solutions effectively meet clinical requirements.
Provides oversight for the team’s projects, ensuring strategic alignment, effective resource utilization, and adherence to project management standards by the team.
Monitors collective progress, manages portfolio-level risks, and facilitates stakeholder communication for key initiatives, reporting major updates, portfolio risks, and outcomes to the Manager.
Manages specific high-priority, complex, or cross-functional projects as assigned by the Manager.
Manages the equipment lifecycle within the asset management database, including the final validation and approval of new asset records and status changes.
Ensures overall database accuracy and effective equipment tracking by providing oversight of data quality, monitoring team compliance with documentation standards, and supporting staff to meet work order recording expectations.
Contributes operational expertise to the development, review, and updating of departmental policies and procedures, providing input and recommendations to the Manager and relevant committees.
Develops, approves, maintains, and ensures team adherence to team-specific work instructions and operational procedures for use by Networked Medical Device Leads (and Technologist and Leads, where applicable), ensuring alignment with departmental standards, best practices, and regulatory requirements.
Identifies, leads, plans, and implements process improvement initiatives within the team to enhance operational effectiveness, safety, and service quality, reporting progress and outcomes to the Manager.
Participates in incident investigations involving medical devices, including root cause analysis and corrective actions.
Supports the implementation of recommendations to mitigate future risks and improve patient safety.
Provides input into the negotiation of service contracts and agreements to the Manager or designated contract leads.
Supports the operational management of service contracts and agreements with external vendors.
Monitors vendor performance against agreed service levels, ensures compliance with contract terms, and reports significant performance issues or discrepancies to the Manager.
Maintains current knowledge of clinical procedures, relevant healthcare technologies, emerging trends, and regulatory standards to effectively guide team operations, inform strategic service decisions, and ensure regulatory compliance.
Stays informed through ongoing professional development and industry engagement.
Actively promotes, supports, and facilitates staff professional development activities to ensure the team maintains required competencies and adapts to technological advancements.
Leads medical device integration projects by critically assessing design options, developing and tracking project plans, determining required resources, navigating Information Technology processes, mapping medical device parameters to HL7, configuring back-end builds to enable EMR integration, installing and configuring middleware equipment, verifying and validating integrated systems, and overseeing Biomedical Engineering and external staff to achieve project objectives.
Performs other duties consistent with the Networked Medical Device Lead role, including but not limited to troubleshooting and repair of networked medical devices, leading implementation of networked and integrated medical devices, leading and participating in cybersecurity initiatives, and providing technical leadership in the networked medical device space.
Performs hands-on technical duties consistent with the biomedical engineering technologist role, including maintenance, troubleshooting, and repair of complex medical equipment, as required to meet operational demands, support team activities, provide technical leadership by example, or address urgent service needs.
Performs other related duties as assigned.