The Medical Support Specialist supports BioLife Plasma Services center operations, reporting to the Plasma Center Manager for operational guidance and working under the Center Physician’s management for medical issues. The role determines donor eligibility to donate plasma, manages donor adverse events, reviews laboratory test results, and notifies donors of unsuitable test results. The specialist follows BioLife Medical Affairs guidance, applicable standard operating procedures, and regulations relevant to plasma collection or manufacturing environments, and provides center-level environmental, health, and safety support. The position includes assessing donors through informed consent, AIDS education and confidential self-exclusion, medical history interviews, acceptance requirements, physical examinations, blood testing, and review of Serological Protein Electrophoresis results. The specialist evaluates donor reactions, responds to medical emergencies according to SOPs, and refers medical or technical questions and unacceptable findings to the Center Physician or Medical Affairs as appropriate. The role also supports employee vaccination programs, manages employee incidents, and may serve as Pandemic Coordinator when authorized by EHS.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED