Bingo Floater

Mohican Nation•Bowler, WI

3d•Onsite

About The Position

The Bingo Floater position is responsible for providing excellent customer service within the Gaming Division. This role involves various duties related to bingo games, including sales, customer interaction, and adherence to casino policies and regulations. Employees in this role may be required to obtain a gaming license depending on their annual income.

Requirements

Minimum age requirement: 18 years
High School Diploma or GED is preferred (required if under 19).
Courteous and friendly demeanor with excellent customer service skills.
Basic math skills required; may need to pass a math test.
Clear and strong voice for addressing large crowds.
Maintain a professional demeanor at all times.
Must obtain and maintain a Mohican Nation Gaming License.
Must pass a Criminal Investigation Background Check (CIB).
Must successfully complete pre-employment drug and health screenings.
Flexibility to work various shifts, including weekends and holidays.
Ability to work effectively with diverse personalities.
Positive attitude and a commitment to teamwork.
Willingness to adapt to change and engage in self-development.
Attendance at relevant training sessions is required.
Eligibility for the employer's liability insurance.

Nice To Haves

Prior money handling experience is preferred.
Preferred knowledge of bingo games and operations.

Responsibilities

Uphold the highest standards of customer service in accordance with casino policies.
Perform cashier duties, including selling entry packets and processing transactions.
Conduct floor sales while accurately verifying customer purchases.
Return unsold inventory to the Bingo Inventory Technician.
Inform customers about pricing, additional sheets, games, and upcoming events.
Maintain an acceptable attendance record within the department.
Demonstrate reliability and punctuality when reporting to work.
Adhere to the approved departmental uniform dress code.
Ensure compliance with all workplace policies, procedures, ordinances, and laws, including the Employment Manual, Gaming Ordinance, State Gaming Compact, Tribal Internal Controls, and other communications from supervisory or regulatory personnel.
Call bingo games according to the established schedule.
Maintain compliance with the Smoke, Drug, and Alcohol-Free Workplace Policy.
Follow all workplace policies, procedures, and regulations.
Adapt to changing duties and responsibilities as needed.