Bin Runner

Hope The Mission•San Diego, CA

About The Position

Hope the Mission’s Bin Runner supports participants experiencing homelessness by helping them access, store, and retrieve personal belongings in a dependable, respectful, and dignified manner. The role manages the storage area, provides participants access to assigned bins, processes property collected through street-cleaning operations, and transports participants to and from the Access & Engagement Site and other locations as needed. The position involves direct interaction with participants throughout each shift and requires professionalism, consistency, calmness, and respect. The work is physical and requires organizational skills.

Requirements

Valid California driver's license and an acceptable motor vehicle record that meets Hope the Mission's commercial insurance criteria.
Proof of personal vehicle insurance and reliable personal transportation to and from the worksite.
Ability to lift up to 25 pounds and perform sustained standing, bending, and movement throughout the shift.
Consistent and dependable attendance and ability to work every scheduled shift.
Availability to work weekends and holidays as required.
Legal authorization to work in the United States.
Ability to interact professionally and respectfully with people experiencing homelessness, including individuals in crisis or with behavioral health needs.
Ability to remain calm and professional in high-stress or potentially hostile situations.
Basic organizational skills and ability to maintain accurate records and complete required forms in personal handwriting.
Ability to communicate clearly in spoken and written English.
Successful completion of required background checks.
Passing pre-employment and ongoing drug and alcohol screenings in accordance with company policy.
Compliance with company policies and HIPAA standards, including safety, confidentiality, and conduct requirements.

Nice To Haves

Experience working with people experiencing homelessness, in social services, or in a direct-service environment.

Responsibilities

Maintain the storage facility in a clean, organized, and orderly condition.
Pull participant bins in order of arrival and return them to their proper locations after each interaction.
Monitor the sorting area and ensure bins are free of prohibited items.
Distribute prohibited-item acknowledgment forms and obtain participant signatures.
Carry out voluntary and involuntary pack-outs; bag, tag, and store involuntary pack-out items in accordance with policy.
Receive, tag, and store unattended property collected through City of Los Angeles public right-of-way cleaning operations.
Maintain accurate records of participants and stored property.
Release personal property after verifying ownership and obtaining required signed affidavits.
Transport participants to and from the Navigation Center using established routes and supervisor direction.
Keep the vehicle clean inside and out, ensure it has sufficient fuel, complete daily maintenance checks, report issues, and accurately log mileage.
Interact with participants professionally, respectfully, and in a trauma-informed manner.
Collaborate with security staff to maintain a safe environment for participants, staff, volunteers, and visitors.
Identify potentially unsafe systems, processes, or situations and promptly report them to a supervisor.
Observe departmental guidelines, including those concerning absences, personal conduct, and break periods.
Perform other duties as assigned by management.