Billing Team Leader - Remote

US Anesthesia Partners, Inc. • Remote,

1d • $22 - $35 • Remote

About The Position

The Team Leader – RCM is responsible for providing team support within the revenue cycle department. This role focuses on ensuring quality and productivity while overseeing the daily operations of the team. The incumbent of this role is proactive, well organized, exhibits good time management, and is adaptable to the high-velocity nature of revenue oversight. At this time, US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska.

Requirements

• 2+ years of experience in a lead or supervisory role with a proven track record of team development and mentoring.
• 3+ years of experience in revenue cycle management, specifically in collections and/or denial management.
• Strong understanding of healthcare billing principles, insurance claims processing, and reimbursement methodologies.
• Analytical mindset with the ability to interpret data and generate meaningful insights.
• Strong problem solving and decision-making abilities.
• Exceptional communication and interpersonal skills.

Nice To Haves

• Bachelor's degree in a related field preferred.

Responsibilities

• Provides day-to-day guidance, mentoring, and support to the RCM department.
• Assists the team in resolving complex claim issues and member escalations, identifies trends, and ensures timely and effective resolutions.
• Recommends and coordinates training opportunities to enhance RCM member skills and knowledge.
• Identifies process improvement opportunities and participates in operational initiatives.
• Collaborates with internal and external stakeholders to resolve complex issues and improve overall credit/refund performance.
• Establishes effective communication channels to ensure alignment between departments.
• Actively works and monitors the escalation queue to ensure timely resolution of tasks.
• Analyzes escalation trends and provides real-time and scheduled feedback to team members.
• Delivers targeted training and coaching to enhance team members’ understanding of escalation scenarios and best practices.
• Serves as the primary point of contact for complex or sensitive escalation cases.
• Creates and processes the weekly refund check utility file in accordance with established timelines and quality standards.
• Assists with all refund reports and projects as needed.
• Helps onboard and mentor new team members, reinforcing departmental policies and procedures.
• Provides backup coverage and support to the supervisor or manager when needed.
• All other duties or projects as assigned.

Benefits

• Quarterly bonus
• Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level