Billing Team Lead

Red Coats, Inc.•Bethesda, MD

About The Position

We are seeking a detail-oriented and reliable “Billing Team Lead” to oversee our billing team and to support invoicing for Time & Materials (T&M) contracts in a fast-paced environment. This role is responsible for making sure all billing for the business unit is prepared accurately and submitted timely, dividing workload between the billing team members, training new hires, and collaborating with interdepartmental colleagues to resolve billing issues. The ideal candidate is organized, responsive, and able to manage multiple priorities while maintaining a high level of accuracy. This position requires a strong focus on detail, accountability, and efficiency. You will manage high-volume customer billing while ensuring accuracy and timeliness in all deliverables. Success in this role requires reliability, focus, and a consistent commitment to meeting deadlines and quality standards.

Requirements

1+ years of billing or accounts receivable experience preferred
Strong understanding of billing processes and invoice submission
Proficiency in Microsoft Office, including Outlook and Excel
Experience with ERP systems; Infor-Lawson experience is required, AS400 experience is required
High attention to detail and accuracy
Ability to prioritize, multitask, and meet deadlines
Strong written and oral communication skills

Nice To Haves

Associate or Bachelor’s degree in Accounting, Finance, or a related field
Workday experience
Experience in a high-volume billing environment
Proactive mindset with a focus on continuous improvement
Ability to work both independently and collaboratively
Strong sense of urgency and follow-through
Consistent focus, engagement, and dependability
Commitment to accuracy and quality of work
Ability to remain productive under pressure and manage competing priorities effectively

Responsibilities

Prepare and submit invoices for T&M contracts accurately and on time
Review contract terms to ensure billing aligns with client agreements
Track billable hours, expenses, and supporting documentation
Collaborate with project managers and internal teams to gather and verify billing data
Resolve billing discrepancies and respond to client inquiries
Maintain accurate billing records and documentation
Respond to internal and external inquiries regarding billing status and invoice details
Train newly hired “Billing Specialists”
Disperse workload evenly and fairly across the billing team
Cross-Train with the Senior Accountant(s), learning month-end-close tasks such as: revenue recognition and revenue accruals, record health insurance expense, record payroll and vacation accruals, balance sheet reconciliations, other month-end closing tasks as time allows
Support system upgrades, data cleanup, and special projects assigned
Contribute to continuous improvement initiatives to enhance billing processes and efficiency
Perform other ad hoc tasks as needed