Billing Specialist and Hospital Admissions

Mountrail County Health Center•Stanley, ND

About The Position

The Billing Support Specialist & Hospital Admissions Representative performs reception, patient-admitting, and financial duties in accordance with generally accepted accounting practices. The position works closely with administration, office staff, and the general public. Responsibilities include admitting overflow hospital patients, verifying coverage, entering and correcting information in the STAR billing system, processing payments, supporting billing and accounts receivable, submitting claims, and providing reception coverage. The role also maintains confidentiality and financial records, follows Residents’ Rights and facility policies, and contributes to teamwork, training, and ongoing education.

Requirements

No license or certification is required.
Must be able to read, write, speak, and understand English.
Completion of elementary education or otherwise demonstrate the ability to read, write, and follow oral and written directions.
Ability to perform mathematical functions.
Must be at least 16 years of age.
No prior experience is required.
Positive attitude toward elderly people and coworkers.
Ability to evaluate and interpret information and make independent decisions.
Ability to remain calm under stress.

Responsibilities

Open and/or close the office daily.
Admit overflow MCMC patients, including inpatient, outpatient, Swing Bed, laboratory, radiology, physical therapy, and emergency room patients.
Provide telephone and facility receptionist backup and keep telephone and front desk coverage in place at all times.
Complete admissions by verifying coverage online or by phone and entering complete demographic information.
Make necessary admission corrections in the STAR billing system.
Complete required physical therapy discharges in the STAR billing system, ensuring doctors, occurrence codes, and dates are listed correctly.
Collect and process copayments and payments on accounts.
Assist with hospital billing, billing follow-up, and accounts receivable duties as required.
Notify Indian Health Service about outpatient admissions and charges.
Submit paper 1500 and UB claims to Indian Health Services.
Assist with payer credentialing as needed.
Submit specified electronic claims for select payers.
Assist with patient, clinic, and hospital billing inquiries.
Provide backup for month-end processes for all Swing Bed patients.
Maintain funds and records for petty cash, lunch tickets, jeans day, and auxiliary.
Maintain resident, patient, and facility confidentiality and comply with Residents’ Rights rules.
Treat residents, patients, visitors, and coworkers with kindness, dignity, and respect.
Attend and participate in orientation, training, mandatory education, in-services, staff meetings, and education courses.
Promote teamwork, encourage coworkers, and assist with training new coworkers when needed.
Follow facility rules, regulations, assignments, supervisor direction, and the company dress code; accept suggestions and change, work well with minimum supervision, and cooperate respectfully.
Maintain reliable attendance and punctuality, give timely notice of absences, request schedule changes infrequently, and take permitted break time.