Billing Specialist

Carrum Health,
$85,000 - $110,000Remote

About The Position

At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 90% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study [https://www.carrumhealth.com/rand-corp-study-bundled-payments-save/] and featured as a Harvard Business School (HBS) case study [https://www.hbs.edu/faculty/Pages/item.aspx?num=51867].

Requirements

  • Proven work experience as a Billing Specialist or similar role
  • 5+ years of work experience; Healthcare and claims experience a plus
  • Understanding of accounts receivable work
  • A good command of Google Suite, Microsoft Excel and Netsuite.
  • Strong analytical skills, exceptional organization and time management skills, and ability to work autonomously.
  • High degree of accuracy and attention to detail
  • Technical skills are at a high level.
  • Superior written and verbal communication skills as well as interpersonal skills
  • Highly motivated and able to thrive under pressure.
  • Team player, with a positive attitude, who is pro-active and owns accountability.
  • Shares company values and vision and is excited by the challenge of working in a dynamic start-up environment.
  • Ability to maintain confidentiality with all aspects of employee and company information.
  • Able to excel in a fast-paced environment and be adaptable to changing responsibilities.
  • An entrepreneurial spirit, creative problem solving, and innovative thinking.
  • You’re a natural self-starter who is comfortable working independently.

Nice To Haves

  • experience owning various financial functions in fast-paced startups and have a proven track record of increased responsibility and career growth.

Responsibilities

  • Be responsible for Accounts Receivable including managing the billing cycle (from charge entry to recording collection and collections follow-up), maintaining accurate and up-to-date customer contact and pricing information, triage and respond to customer inquiries and/or disputes, review and reconcile invoice discrepancies and for collections efforts.
  • Maintain and/or ensure maintenance of client records related to invoicing and bill payment
  • Work with and review work of 3rd party billing vendor to ensure accuracy, resolving inconsistencies as needed
  • Process invoices and payments for partnerships and other charges.
  • Ensuring the accuracy of invoicing for the company and its customers
  • Contribute ideas for, and implement, process improvements and increases in efficiency.
  • Assist in system implementations and new policy rollouts.
  • Perform other related accounting duties as assigned.
  • Assist in various ad-hoc projects as needed.

Benefits

  • Stock option plan
  • Flexible schedules and remote work
  • Chicago and San Francisco offices available
  • Self-managed vacation days, within reason
  • Paid parental leave
  • Health, vision, and dental insurance
  • 401K retirement plan
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