Billing Specialist - Revenue Cycle Management

Vital Care Infusion Services•Birmingham, AL

4d•$19 - $23•Remote

About The Position

The Billing Specialist processes Home Infusion medical claims with an emphasis on accuracy, timeliness, and adherence to established procedures. The role performs revenue cycle billing duties within standard compliance practices, helping reduce denials, days sales outstanding (DSO), and bad debt. This is a full-time, 100% remote position.

Requirements

2–5 years of home infusion billing and/or collections experience.
High school diploma and additional specialized training in intake, pharmacy/medical billing, and/or collections.
Excellent English communication skills, including listening, speaking, comprehension, and writing, with the ability to influence patients, caregivers, payer representatives, and others while advancing reimbursement and collection efforts.
Understanding of processes, systems, and techniques for successful billing and collection across payer types.
Ability to identify documentation gaps and problems, determine lasting solutions, make effective decisions, and take corrective action.
Strong organizational skills and ability to track and maintain clear, complete records of activities, cases, and related documentation.
Knowledge and skill in using the MS Office suite and pharmacy applications.
Ability to complete job duties in a designated workspace outside the dedicated RCM location.
Disciplined work ethic and ability to work remotely with little direct supervision while meeting production and collection targets.

Nice To Haves

Experience in an infusion suite setting.
Previous experience working remotely.
Attention to detail and post-billing and post-payment investigative experience.

Responsibilities

Create and submit medical, pharmacy, and third-party vendor claims accurately and on time, ensuring revenue opportunities are included and billing is completed for primary and secondary payers.
Resolve rejected electronic claims so that current submissions succeed and future submissions are not rejected.
Maintain ready-to-bill delivery tickets and appropriately status tickets that cannot be billed for communication within RCM and with franchises.
Document case activity, communications, and correspondence in CareTend to maintain complete and accurate account records.
Contribute medical billing expertise to the design of training and knowledge-transfer programs, materials, policies, and procedures to improve RCM team efficiency and effectiveness.
Perform other related duties as assigned.

Benefits

Comprehensive medical, dental, and vision plans.
Flexible spending and health savings accounts.
Paid time off, personal days, and company-paid holidays.
Paid paternal leave.
Volunteerism days off.
Company-sponsored basic life insurance and long-term disability insurance.
Employee-paid voluntary life, accident, critical illness, and short-term disability insurance.
401(k) matching.
Tuition reimbursement.
Employee assistance programs covering mental health, financial, and legal support.
Rewards programs offered by the medical carrier.
Professional development and growth opportunities.
Employee Referral Program.