Responsible for working claim errors in claims management system ensuring clean claims are submitted timely to insurance carriers. Review and prepare claims for manual and/or electronic billing submission. Reviews insurance rejections to determine the next appropriate action steps and obtain the necessary information to resolve any outstanding rejections. Correct and identify billing errors and resubmit claims to insurance carriers. Update CAS segments on secondary electronic claims as needed. Verifies patient demographic information and insurance eligibility including coordination of benefits; updates and confirms as necessary to allow processing of claims to insurance plans. Verifies receipt of claim with insurance plans, determining the next appropriate action step. Researches all information needed to complete the billing process including obtaining information from providers, ancillary services staff, and patients. Obtains and attaches referrals to appointments/charges. Maintains satisfactory productivity rates and ensures the timeliness of claims reimbursement while maintaining work queue goals. Identifies and communicates trends and/or potential issues to the management team. Follows and maintains all HOPCo policies and procedures. Other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED