Billing specialist

Congruex • McHenry, IL

8d • Onsite

About The Position

The Billing Specialist is responsible for handling billing and invoicing processes. They ensure accurate and timely billing, maintain positive customer relationships, and contribute to the overall efficiency and effectiveness of the billing process.

Requirements

• High school diploma or equivalent (Associates or Bachelor's degree in Accounting, Finance, or related field preferred).
• Previous experience in billing or accounting, preferably in the telecom or construction industry.
• Strong proficiency with accounting software and billing systems (e.g., QuickBooks, Microsoft Excel).
• Solid understanding of billing processes, invoicing, and accounts receivable management.
• Excellent communication and customer service skills, with the ability to resolve conflicts and manage client relations.
• Ability to work efficiently with attention to detail, accuracy, and confidentiality.
• Problem-solving skills and the ability to reconcile discrepancies and billing errors effectively.
• Knowledge of regulatory requirements and compliance standards within the telecom and construction industries.

Nice To Haves

• Associates or Bachelor's degree in Accounting, Finance, or related field

Responsibilities

• Create and issue accurate invoices for services and products based on contractual agreements and pricing terms.
• Review sales orders, contracts, and documentation to ensure accurate billing details and pricing compliance.
• Accurately enter billing data into software systems and maintain records of invoices, payments, and customer communications.
• Reconcile billing accounts and resolve any discrepancies or billing errors promptly.
• Address customer inquiries about billing issues, payment terms, and resolve disputes professionally.
• Monitor overdue accounts and follow up on outstanding invoices; collaborate with collections personnel.
• Generate reports on billing activities and accounts receivable status, analyzing trends and suggesting process improvements.
• Ensure billing practices comply with company policies and industry standards; stay updated on regulatory changes.
• Identify inefficiencies in billing processes and implement improvements to streamline operations.
• Collaborate with other departments (sales, finance, project management) to resolve billing issues and improve processes.
• Performs other duties as assigned.

Benefits

• Medical, Dental & Vision benefits on day 1
• 401(k) program with company match and immediate vesting on day 1
• Flexible PTO for all exempt roles & competitive PTO accrual for all non-exempt roles
• 10 company paid holidays
• Company Paid Maternity & Parental Leave Options
• Company Paid Basic Life Insurance (employee paid voluntary options)
• Free wellness benefits like counseling, financial planning, caregiver support, and more!
• Marketplace discounts and 24/7 access to online learning & development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED