About The Position

We are seeking a Billing Specialist to join our growing Adparo team. This person will serve as a key liaison between our clients, financial assistance payers, and internal stakeholders to ensure accurate claims submission, timely resolution of claim issues, and correct payment application. The ideal candidate is detail-oriented, thrives in a service-focused, fast-paced environment, and is motivated by our mission of improving patient access to care.

Requirements

  • 3+ years of physician or medical billing experience (IV infusion billing preferred)
  • Familiarity with billing systems such as GE Centricity, Unlimited Systems, or Epic
  • Detail-oriented with strong organizational and problem-solving skills
  • Clear, confident communicator with the ability to tailor messaging across stakeholders
  • Self-motivated, able to work independently in a remote setting
  • Tech-savvy and adaptable to multiple systems and workflow platforms

Nice To Haves

  • Oncology or specialty billing experience is a plus
  • Passionate about improving patient outcomes and access to care
  • Love to have fun!

Responsibilities

  • Serve as the primary contact for outreach with financial assistance payers to resolve claims issues and manage open workflows.
  • Collaborate with client business offices to obtain necessary documentation to secure claim approvals.
  • Ensure accurate payment posting, including processing of virtual debit cards and checks.
  • Resolve payment discrepancies and ensure proper claim routing upstream/downstream as needed.
  • Support external partners on complex patient cases requiring advanced billing knowledge.
  • Review and act on assigned tasks daily, updating task status, ownership, and notes across AssistPoint and client systems (billing software, EHR, etc.).
  • Follow up on claims submitted to patient assistance programs and monitor claims aging reports to ensure timely payment.
  • Enroll patients in assistance programs and submit claims based on identified opportunities.
  • Facilitate secure, professional communication with clients and internal team members to ensure timely resolution of claim-related activities.
  • Respond to any inbound client questions related to patient cases specific to claims management.
  • Participate in discussions with leadership on overall claim queue health and progress.
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