Billing Specialist

West Wichita Family Physicians, PA•Wichita, KS

7d•Onsite

About The Position

West Wichita Family Physicians PA is seeking a Billing Specialist in our Business Office. This role serves as the first point of contact for patients, providing essential administrative support in a medical setting. The specialist will handle front desk duties, maintain office organization, and ensure efficient patient interactions. Key skills in medical administrative support, computer proficiency, and exceptional patient service are expected. The role requires strong verbal and written communication, proficiency with EMR systems, and adherence to HIPAA compliance for effective patient account management. Experience with Microsoft Office, customer service, and multi-line phone systems is necessary to contribute to the smooth operation of the office and the delivery of quality healthcare services. The Billing Specialist will be a vital part of the patient-centered care approach.

Requirements

Medical administrative support
Computer proficiency
Exceptional patient service
Verbal and written communication skills
EMR systems
HIPAA compliance
Microsoft Office
Customer service
Multi-line phone systems

Responsibilities

Answers incoming calls to the business office.
Posting patient payments.
Communicating with patients regarding payment plans and updating accounts as needed.
Reviewing denied claims and taking best steps for payment resolution.
Managing clearinghouse claim rejections.
Verifying insurance overpayment requests.
Maintains patient and clinic confidentiality.
Performs other projects and duties as required.
Answering incoming calls, assisting patients with accounts and insurance questions, processing the various levels of outstanding patient accounts, updating accounts with insurance info as needed, and applying undistributed monies.