Billing Specialist & Patient Care Coordinator

ODOM HEALTH & WELLNESS•Eden Prairie, MN

5d•$23 - $27

About The Position

We are seeking a detail-oriented and organized billing specialist to join our team. The ideal candidate will have experience in medical billing, with an understanding of medical records and coding systems. This role is essential in ensuring accurate billing processes, managing collections, and maintaining compliance with healthcare regulations. The essential functions are a general description of responsibilities, duties and tasks that are expected of this position. It is not meant to be an all-encompassing list. Additional duties may be assigned as business or client needs dictate.

Requirements

1+ year(s) of experience in a healthcare office setting (preferred).
Strong multi-tasking skills.
Strong organizational skills and attention to detail.
Strong time management skills.
Computer proficiency: Microsoft word, Excel spreadsheets, experience with EMR systems preferred.
Possesses integrity and is trustworthy and dependable.
Friendly, outgoing, compassionate personality.
Willing to collaborate and work in a team environment.
Demonstrates impeccable client focus.
Enthusiastic and passionate about health and wellness.

Nice To Haves

experience with EMR systems

Responsibilities

Ensure timely preparation, submission and acceptance of claims to all payers
Assist in accounts receivable for insurance claims and patient accounts
Assist in answering customer inquiries.
Assist with all day-to-day office operations as needed (such as tracking/ordering of inventory & general upkeep).
Organize & distribute faxed records.
Complete medical records requests.
Participate in monthly staff meetings.
Adhere to all HIPAA guidelines/regulations
Adjust schedule as needed to help cover the front desk when others are on vacation.
Follow-up and report status of delinquent patient accounts
Prepare, review and send out patient statements as requested
Perform insurance checks.
Submit prior-authorization requests as needed
Track packages for memberships, massage, personal training, nutrition and cash pay physical therapy
Take patient payments over the phone
Answer questions from patients, clerical staff and providers
Identify and resolve patient billing complaints
Participate in educational activities for job/personal development
Suggest improvements to processes and practices when observed
Actively participate in staff meetings
Any other duties assigned.
Actively promote and uphold OHW’s Mission: Our mission at Odom Health & Wellness is to treat the whole person with the knowledge that we were all created to move.
Consistently demonstrate Odom’s Core Values: a. Servant Heart. We care about people. We listen, offer help, and are trustworthy. b. Exceptional Quality. Our work is second-to-none. We strive to make each of our roles, our programs, and our treatments high caliber. c. People First. We promote teamwork and our focus is on lifting up, encouraging, and spurring on others. d. Continuous Improvement. As a company and as individuals we seek to improve ourselves and our skills, as well as improving the lives of others. e. Empathy & Integrity. We take the time to focus on others and listen to them. We are honest in our work and business dealings.
Comply with all of OHW’s policies, procedures, and applicable regulations. Treat all client information as confidential.
Understand and comply with OHW’s Employee Handbook.