Billing Specialist II

Cox EnterprisesCherryville, NC
$20 - $30Hybrid

About The Position

We are seeking a detail-oriented Billing Specialist II to join our billing team in Cherryville, NC. This role is responsible for ensuring accurate billing processes, maintaining workflow consistency, and fostering effective communication with service providers and internal team members.

Requirements

  • High School Diploma with at least 3 years of relevant experience; or the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years’ experience in a related field
  • Experience in the automotive industry or fleet management a plus.
  • Excellent communication (written and verbal) and interpersonal skills required
  • Ability to work in a high performance, fast-paced team environment
  • Experience with operating computers and office equipment for data entry, faxing, emailing, and document copying.
  • Experience with VMRS coding and billing is a plus.
  • Must be able to clear a pre-employment drug test.
  • Must be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Nice To Haves

  • Experience in the automotive industry or fleet management a plus.
  • Experience with VMRS coding and billing is a plus.

Responsibilities

  • Perform VMRS coding and costing of invoices, and audit invoices to ensure correct billing.
  • Auditing invoices and obtaining customer approval so they can be submitted.
  • Respond to Purchase Order (PO) line inquiries and handle overflow calls.
  • Contact service providers regarding invoice discrepancies or inquiries.
  • Index invoices into the workflow system.
  • Process rebills for Roadside and TMCare services.
  • Drag and drop invoices into appropriate events within the system.
  • Undertake additional duties as assigned within the Billing department.
  • Perform additional duties as assigned by your supervisor or management.

Benefits

  • Minimum of 6.67 hours of paid time off every month
  • Seven paid holidays throughout the calendar year
  • Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
  • Health care insurance (medical, dental, vision)
  • Retirement planning (401(k))
  • Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
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