Billing Specialist I

Trustmark • Blue, TX

1d • $18 - $26

About The Position

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities. About the role Responsible for managing and processing billing activities for clients including handling invoices, reconciling payments and addressing billing issues and inquiries.

Requirements

• High School Diploma or GED with 0 – 2 years of related experience.

Responsibilities

• Enters daily premium deposit and validates balanced debits; audits & researches incoming checks; issues premium refunds as needed.
• Primary contact for external customer correspondence; assists with customer service duties, including generating past due calls, change processing, and other information requests or data entry requests.
• Prepares monthly invoices for external vendors/carriers; enters payments and tracks past due payments; communicates with customers related to past due vendor/carrier payments and logs information.
• Accurately processes and reconciles premium payments at an employee policy level, following company guidelines.

Benefits

• Health/dental/vision
• life insurance
• FSA and HSA
• 401(k) plan
• Employee Assistant Program
• Back-up Care for Children, Adults and Elders and many health and wellness initiatives.
• Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED