Billing Specialist I

MediaNews Group•Willoughby, OH

3d•$19

About The Position

This position is responsible for Billing processes for all Properties (Newspapers) owned by MediaNews Group. This includes, but is not limited to; rating, billing, custom contracts, special pricing, contract entry, adjustments. A Billing Accountant may be assigned to the Advertising side of the business.

Requirements

Accounting process and controls knowledge
Ability to read and comprehend written instructions (including process, policy and procedures manuals), correspondence and financial documents
Demonstrated ability to create Excel spreadsheets using formulas as needed
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
Self-initiative, good interpersonal skills, attention to detail, team collaboration skills, customer-focused
Associate’s degree or two years’ experience within MNG required

Nice To Haves

Bachelor’s degree in business and/or a combination of college education and experience preferred
Knowledge of automated billing systems (Mactive and/or PBS system preferred)

Responsibilities

For assigned Properties (Newspapers), enter and test advertising rates and discount programs
Input and process advertising contracts; accurately assigning rates and ad tiers
Assist with generating billing for all advertising revenue
Assist sales organization with ad order entry and rating
Perform advertising research and assist with resolving unapplied balances
Input advertising adjustments
Help resolve rating errors
Work “wrong rate and rating error queues” in Mactive
Field incoming calls with billing questions
Customer service to sales reps and external subscribers/advertisers
Take initiative to refine procedures, use tact and diplomacy in servicing the client and communicating with others and demonstrate ethical behavior