Billing Specialist I

Rebis HealthLongmont, CO
$20 - $24Hybrid

About The Position

Every time a patient leaves our clinic focused on healing, someone on our team makes sure their insurance claim lands correctly — and that if they have questions about their bill, they feel informed and respected, not anxious. As a Billing Specialist I at Rebis Health, your accuracy and care directly protect patients from billing surprises and keep our revenue cycle running cleanly. ABOUT REBIS HEALTH Rebis is a multidisciplinary sleep wellness center dedicated to transforming sleep health and restoring overall wellness. Our name represents the sacred union of healing disciplines, bringing together diverse expertise into a unified system of care designed to help individuals heal and thrive. Our mission is to restore and enhance individual healing by optimizing sleep health through a collaborative, compassionate, and highly coordinated approach. Our vision is to become the nation’s leading multidisciplinary center for sleep wellness, setting a new standard for both care and experience. At the heart of Rebis is a simple commitment: Every person who interacts with us should feel Loved, Heard, and Safe. We work in a culture grounded in integrity, service, and genuine curiosity — where the unglamorous work of billing and operations is understood as essential to the healing we provide. We move with purpose, take pride in precision, and believe that a well-run back office is how patients trust us with their care. Why This Role Matters Every clean claim you submit is a patient who never has to make a confused, anxious call about a bill they don't understand. The revenue cycle starts here — when the front of it is accurate, everything downstream works. This is foundational work, and we treat it that way.

Requirements

  • Takes billing accuracy personally and understands the downstream effect of every claim.
  • Follows through on tasks and does not leave them half-done.
  • Communicates clearly with patients, teammates, and in documentation.
  • Organized enough to manage a daily worklist independently.
  • Reliable and requires minimal oversight.
  • Service-oriented, ensuring patients feel heard.
  • Experience in medical billing, claims submission, or healthcare revenue cycle, OR a strong equivalent background in a detail-intensive financial or administrative role.
  • Comfortable working in an EHR and practice management system (Athenahealth experience is a plus).
  • Takes ownership of accuracy.

Nice To Haves

  • Experience in Sleep Medicine, DME, or specialty outpatient billing.
  • Familiarity with insurance verification tools and clearinghouse workflows.
  • A QA or audit track record.

Responsibilities

  • Submit claims accurately and on time, aiming for ≥90% of claims within 2 business days of encounter close and achieving a ≥95% clean claim rate through the clearinghouse.
  • Maintain charge entry and documentation accuracy with an error rate of <1% on monthly QA audits.
  • Verify insurance eligibility for ≥98% of encounters prior to service.
  • Address patient billing questions with clarity and empathy, aiming for ≥85% first-contact resolution and ≥90% quality scores on call audits.
  • Convert conversations to payments, payment plans, or clearly documented next actions on ≥70% of patient calls.
  • Clear assigned worklist to daily benchmarks to ensure claims processing flows without backup.
  • Flag recurring denial patterns or upstream billing errors to a supervisor within 5 business days to enable upstream fixes.

Benefits

  • 401(k)
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Unlimited PTO plus Paid Federal Holidays
  • Complimentary Rebis Health Care Access to support your personal health
  • Parental Leave
  • Hybrid Work Eligibility (after demonstrating competency and trust, determined based on performance)
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