Billing Specialist I

Rebis Health • Longmont, CO

4d • Hybrid

About The Position

Every time a patient leaves our clinic focused on healing, someone on our team makes sure their insurance claim lands correctly — and that if they have questions about their bill, they feel informed and respected, not anxious. As a Billing Specialist I at Rebis Health, your accuracy and care directly protect patients from billing surprises and keep our revenue cycle running cleanly. About Rebis Health Rebis is a multidisciplinary sleep wellness center dedicated to transforming sleep health and restoring overall wellness. Our name represents the sacred union of healing disciplines, bringing together diverse expertise into a unified system of care designed to help individuals heal and thrive. Our mission is to restore and enhance individual healing by optimizing sleep health through a collaborative, compassionate, and highly coordinated approach. Our vision is to become the nation’s leading multidisciplinary center for sleep wellness, setting a new standard for both care and experience. At the heart of Rebis is a simple commitment: Every person who interacts with us should feel Loved, Heard, and Safe. We work in a culture grounded in integrity, service, and genuine curiosity — where the unglamorous work of billing and operations is understood as essential to the healing we provide. We move with purpose, take pride in precision, and believe that a well-run back office is how patients trust us with their care. Why This Role Matters Every clean claim you submit is a patient who never has to make a confused, anxious call about a bill they don't understand. The revenue cycle starts here — when the front of it is accurate, everything downstream works. This is foundational work, and we treat it that way.

Requirements

• Take billing accuracy personally and understand the downstream effect of every claim.
• Follow through, close the loop, and complete tasks thoroughly.
• Communicate clearly with patients, teammates, and in documentation.
• Manage a daily worklist independently.
• Be reliable and ensure work is accurate.
• Be service-oriented, ensuring patients feel heard.
• Experience in medical billing, claims submission, or healthcare revenue cycle, or a strong equivalent background in a detail-intensive financial or administrative role.
• Comfortable working in an EHR and practice management system (Athenahealth experience is a plus).

Nice To Haves

• Experience in Sleep Medicine, DME, or specialty outpatient billing.
• Familiarity with insurance verification tools and clearinghouse workflows.
• A QA or audit track record.

Responsibilities

• Submit claims clean and on time (≥90% of claims within 2 business days of encounter close and achieve a ≥95% clean claim rate through the clearinghouse).
• Maintain charge entry and documentation accuracy with <1% error rate on monthly QA audits.
• Verify insurance eligibility for ≥98% of encounters prior to service.
• Answer patient billing questions with clarity and empathy, aiming for ≥85% first-contact resolution and ≥90% quality scores on call audits.
• Convert ≥70% of patient calls to a payment, payment plan, or clearly documented next action.
• Clear assigned worklist to daily benchmark, keeping claims processing flowing without backup.
• Flag recurring denial patterns or upstream billing errors to supervisor within 5 business days.

Benefits

• 401(k)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Unlimited PTO plus Paid Federal Holidays
• Complimentary Rebis Health Care Access to support your personal health
• Parental Leave
• Hybrid Work Eligibility (after demonstrating competency and trust, determined based on performance)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed