Billing Specialist, Detention & Demurrage

DSV•Woodbridge Township, NJ

19h•Onsite

About The Position

The Billing Specialist is responsible for billing Detention and Demurrage Charges accurately and timely as defined by DSV standard operating procedures and approved customer NRA. DSV, founded in 1976, has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. The company adds value to customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. DSV operates from offices in more than 80 countries, ensuring a steady supply of goods to production lines, outlets, stores and consumers worldwide.

Requirements

4 – 6 years or more of relevant work experience required
Ability to work with minimal supervision
Detail oriented, organized, and able to effectively manage multiple priorities
Effective interpersonal skills and ability to communicate both orally and in writing
Must be able to communicate in a professional manner as the job will require day to day correspondence with many internal or external clients
Intermediate skills in Microsoft Outlook, Word and Excel
Must be able to read, write, and speak English and the local country language

Nice To Haves

Experience in understanding ocean freight carrier payables process preferred
Cargo wise billing experience preferred

Responsibilities

Review and validate incoming detention and demurrage invoices from Ocean carriers to ensure they are FMC compliant and are issued within the 30 days of receipt of invoices
Dispute any invalid invoices and see through the dispute process for recovery
Post valid invoices for demurrage and detention into SAP web cost for payment
Review Detention and Demurrage daily container reports to audit all containers being empty retuned to terminal
Calculate customer Demurrage and Detention per customer NRA for containers attracting these charges
Review all internal shipment data to ensure that timeline information is accurate and validated against carrier websites
For valid charges, prepare customer outgoing Detention and Demurrage invoices in compliance with internal DSV SOP, and customer NRAs
Notify the forwarder of demurrage and detention charges that are being billed to their customer on their files
Escalate to the manager missing demurrage and detention rates on the customer NRA
Escalate all non-recoverable detention and demurrage charges to the relevant branch and ocean manager
Review customer disputes raised and ensure completion of dispute process
Any other accounting and operational functions assigned by the manager