Billing Services Coordinator

Upstream Rehabilitation•Fayetteville, NC

9d•Onsite

About The Position

Cape Fear Orthopaedic Clinic/ Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is looking for a Billing Services Coordinator to join our team in Fayetteville, NC! This is an intermediate level office role responsible for maintaining pleasant and consistent daily operations of the clinic. The Billing Services Coordinator multitasks in multiple computer programs each day and learns new things constantly. The position supports clinic growth through excellence in execution of the practice management role and patient intake processes, working in collaboration with the Clinic Director to carry out efficient clinic procedures and supporting the mission, vision, and values of Upstream Rehabilitation.

Requirements

High School Diploma or equivalent
Communication skills – must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
Efficient time management and presentation skills
1+ years experience in Revenue Cycle, Medicare, and Commercial Insurance in a high‐production environment
Understanding of Medicare, Medicaid, and commercial insurance reimbursement processes.
Strong verbal and written communication for negotiating with insurance payers and patients
Ability to use Electronic Health Record (EHR) systems, medical billing software, and Microsoft Office.
High attention to detail and ability to handle stressful situations.

Nice To Haves

3 preferable experience in Revenue Cycle, Medicare, and Commercial Insurance in a high‐production environment

Responsibilities

Greet everyone who enters the clinic in a friendly and welcoming manner.
Schedule new referrals received by fax or by telephone from patients, physician offices as needed.
Verify insurance coverage for patients as needed.
Collect patient payments as needed.
Maintain an orderly and organized front office workspace.
Collect all money due at the time of service.
Convert referrals into evaluations.
Schedule patient visits.
Create an inviting clinic atmosphere.
Make all welcome calls.
Monitor and influence arrival rate through creation of a great customer experience.
Manage schedule efficiently.
Manage document routing.
Manage personal overtime.
Manage non-clinical documentation.
Manage deposits.
Manage caseload, D/C candidate, progress note, and insurance reporting.
Monitor clinic inventory.
Complete quarterly compliance training.
Researching, tracking, and resolving unpaid, denied, or pending claims with insurance companies.