Billing Service Specialist
About The Position
The Billing Service Specialist will manage and educate accounts that are considered billing top-offenders with Missing Information and valid - ABN rates. This role involves recovering account Missing Information for records in BIP >30 days old. Monthly client visits will be conducted as part of the job responsibilities, prioritized based on Missing Information/ABN status and geographic location. The specialist will communicate the results of client education on Missing Information and ABN improvements to BU management teams, coordinate with the BU Sales Department for collaborative client visits, and provide training to new BU Sales Representatives during the NEOP process. Additionally, the role includes managing and educating lab Operations and PSCs top-offenders on edit requirements for billing.
Requirements
- 2 - 4 years of related experience
- Ability to develop and sustain good customer relations.
- Strong planning and organization skills.
- Ability to work independently.
- Strong problem-solving skills.
- Excellent written and communication skills.
- High School diploma or equivalent education is required.
Nice To Haves
- Bachelor’s Degree
Responsibilities
- Manage and educate accounts that are considered billing top-offenders with Missing Information and valid - ABN rates.
- Recover account Missing Information for records in BIP >30 days old.
- Conduct monthly client visits, prioritizing based on Missing Information/ABN status and geographic location.
- Communicate results of client education on Missing Information and ABN improvements to BU management teams.
- Coordinate with BU Sales Department for any collaborative client visits.
- Provide training to new BU Sales Representatives during NEOP process.
- Manage and educate lab Operation and PSCs top-offenders on edit requirements for billing.
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
