Billing Representative Revenue Cycle Management

Ascension • Austin, TX

1d • $20 - $27 • Remote

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

• A minimum of two years of direct experience specifically focused on analyzing and overturning insurance claim denials.
• Extensive experience working directly with a diverse range of insurance payers and a thorough understanding of their unique reimbursement policies.
• The ability to articulate complex billing issues clearly to both internal stakeholders and external insurance representatives.
• A "fast learner" mindset with the ability to quickly master new EMR/EHR systems and billing software workflows.
• High-level problem-solving skills with a meticulous eye for detail when reviewing rejected claims.

Responsibilities

• Conduct deep-dive reviews and analysis of denied claims to identify root causes and implement effective resolution strategies.
• Aggressively "work" outstanding and denied claims to minimize aging accounts receivable and maximize departmental cash flow.
• Leverage expert-level communication skills to negotiate and resolve complex billing disputes directly with insurance payers.
• Evaluate medical records and payer policies to ensure that appeals are supported by accurate data and meet specific insurance requirements.
• Rapidly adapt to changing payer regulations and internal software updates to ensure the revenue cycle remains uninterrupted.
• Report on denial trends to leadership, providing actionable insights to prevent future claim rejections.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED