Billing Representative

MSC Mediterranean Shipping Company SA•Reading, MA

2d•$48,000 - $56,000•Onsite

About The Position

This position is responsible for providing key support to customers via telephone and email regarding payment and accounts receivable transactions to facilitate the release of containers. Additional duties include performing a range of administrative tasks, such as resolving accounts receivable discrepancies and maintaining accurate records within MSC systems.

Requirements

Bachelor’s degree preferred or equivalent experience in a similar role (supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc.)
English: advanced
Attention to detail: Must have
Organized, efficient, and able to manage time effectively
Strong customer service mindset, focused, and responsive
Ability to work under tight deadlines
Great team player
Knowledge of MS Excel with the ability to learn new software
Authorization to work in the U.S

Responsibilities

Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
Replies to customers’ questions regarding the payments they made and makes corrections in the MSC systems if necessary.
Creates reports regarding the status of customer accounts as requested.
Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff.
Collaborates with the Collections Manager to reconcile accounts receivable on a periodic basis.
Maintains and updates customer files.
Performs other duties as required.

Benefits

Health Insurance
Dental & Vision Insurance
Life Insurance: one-time annual salary up to $50,000
Long Term Disability Insurance
Paid Parental Leave
Business Travel Insurance
Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans
Short Term Disability Insurance
401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match.
Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.