Billing Representative II

Quest Diagnostics•Clifton, NJ

1d•Remote

About The Position

The Billing Representative II works with Billing Representatives and other employees handling complex billing issues for the purpose of collecting revenue for the organization. Will work with Patient, Client and/or Third Party insurance bills. This position is full-time (40 hours/week) Monday – Friday. It may be necessary, given business need, to work occasional overtime and/or weekends or holidays.

Requirements

Demonstrated ability using computer and Windows PC applications, such as Outlook, Excel, Microsoft Teams,video conferencing, Access databases.
Strong keyboard and navigation skills and ability to learn new computer programs
Strong communication skills, both verbal and written
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
1+ years’ experience in A/R, Billing, and Customer Service, Insurance, or Healthcare.
Some College level classes/coursework
Previous work experience in a fast-paced environment requiring strong multi-tasking and problem-solving skills
Knowledge of reject codes, WBS /QBS

Nice To Haves

Ability to work in a fast-paced environment.
Ability to adapt to changes.
Ability to work with other teams within billing.
Ability to understand EOBs (explanation of benefits)

Responsibilities

Analyzes and applies denials for third party carriers.
Post payments from EOB’s
Complies with departmental Business Rules and Standard Operating Procedures.
Focuses efforts on increasing cash and/or reducing bad debt.
Interprets explanation of benefits for appropriate follow up action.
Utilizes automation tools to process the denials.
Communicates and collaborates using clear, simple language.
Works on various other projects as needed.
Meets the performance goals established for the position in the areas of accuracy and quality.

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities