Billing & Payroll Coordinator

24 Hour Home Care - Corporate Division•Newberg, OR

3d•$25 - $25

About The Position

Alliance Services is a fast-growing company offering meaningful work and opportunities for advancement. We are seeking a detail-oriented, responsible, enthusiastic, and self-motivated professional to join our team. Strong communication skills, teamwork, accuracy, and organization are essential for success in this role. The Billing Coordinator works closely with providers and the Alliance Services administrative team to ensure accurate and timely billing and payroll processes. This role plays a critical part in maintaining compliant billing systems while also supporting payroll generation, recognizing the direct connection between service documentation, billing, and caregiver compensation. Our goal is to maintain efficient, reliable systems that allow our teams to focus on delivering quality care while fostering a collaborative and supportive work environment.

Requirements

Proficient with Microsoft Suite (Outlook, Word, Excel)
Proficient in basic mathematics and time conversion
Be cleared through a federal background check
Must be at least 18 years old with a high school diploma
Communicate professionally and genuinely with customers, co-workers, providers, and visitors.
Skilled in written and verbal communication
Identify, solve, and respond to critical situations
Collect customer and provider feedback
Be a team player and work with people of different ages and skill levels.
Prioritize while remaining flexible and adaptable.
Must have integrity, attention to detail and an eagerness to grow
Handle high-volume work with professionalism.
Demonstrate empathy and understanding of our customers, families, and provider needs.
Accept guidance, supervision, and coaching.
Meet company and departmental deadlines

Responsibilities

Review and approve caregiver time and mileage entries to ensure accuracy and compliance with service authorizations
Validate and process approved time entries through the EMR system to support accurate billing and payroll generation
Coordinate with the Payroll Department to ensure timely submission of approved hours for accurate and on-time payroll processing
Assist family providers with entering and correcting time and mileage documentation as needed
Send Monthly Progress Notes to Case Management Entities in a timely and compliant manner
Communicate with case workers regarding expiring customer contracts and authorization updates
Coordinate with Case Management Entities to resolve denied claims and ensure accurate, active authorizations are maintained
Support completion of employment verifications and unemployment claims as requested
Other duties as assigned