Billing Operations Specialist - Legal

S&P Global Mobility•Centreville, MI

6d•$110,000 - $120,000

About The Position

The Billing Operations Specialist - Legal is responsible for managing the day-to-day operations of the legal department’s outside counsel billing program. This role ensures accurate and timely processing of legal invoices, supports budget management and financial reporting, maintains compliance with outside counsel billing guidelines, and partners closely with Legal Operations, Finance, Procurement, and outside law firms to drive operational efficiency and cost control.

Requirements

Bachelor’s degree in Business, Finance, Accounting, Legal Studies, or a related field, or equivalent experience.
5-10 years of experience in legal billing, legal operations, accounts payable, or financial administration, preferably within a corporate legal department or law firm.
Experience using legal e-billing and matter management platforms.
Strong understanding of legal billing practices, budgets, accruals, and invoice review processes.
Advanced proficiency in Microsoft Excel; experience with financial reporting and dashboards, e-billing systems, and technology.
Exceptional organizational skills with strong attention to detail and accuracy.
Excellent communication and customer service skills with the ability to build relationships across functions and with outside counsel.
Ability to manage multiple priorities and meet deadlines in a fast-paced public company environment.
High level of professionalism and discretion when handling confidential information.

Nice To Haves

Experience supporting a publicly traded company.
Familiarity with Sarbanes-Oxley (SOX) controls and public company financial processes.
Experience with ERP systems such as SAP, Oracle, or Workday.
Experience supporting legal operations metrics, spend analytics, and vendor management initiatives.

Responsibilities

Manage the end-to-end legal invoice process through the department’s manual and e-billing system (e.g., Brightflag, Legal Tracker, SimpleLegal, or CounselLink).
Review and process invoices for accuracy, compliance with outside counsel billing guidelines, and appropriate matter coding.
Coordinate invoice approvals with legal department stakeholders and resolve billing questions or discrepancies with outside counsel.
Monitor invoice aging and proactively follow up to ensure timely approvals and payments.
Support the monthly accrual process by collecting estimates from law firms and partnering with Finance on forecasting.
Track legal spend by matter, business unit, law firm, and practice area; prepare regular spend reports and dashboards.
Assist in developing and maintaining legal budgets and monitor spend against budget throughout the fiscal year.
Maintain outside counsel billing guidelines and ensure law firms adhere to company billing requirements.
Partner with Head of Operations to improve billing processes, identify cost-saving opportunities, and support legal technology initiatives.
Maintain accurate vendor and matter information within legal management systems.
Support quarterly and annual financial reporting, audits, and compliance activities related to legal spend.
Generate ad hoc reports and analytics to support department leadership and strategic decision-making.
Serve as the primary point of contact for billing-related inquiries from law firms, Finance, Procurement, and internal legal stakeholders.
Manage RFPs, selection, and implementation of systems and applications to support automation initiatives.