Billing Office Manager

OneOncology•Huntsville, AL

2d•Hybrid

About The Position

The Billing Office Manager is responsible for meeting the requirements and performance standards. Billing Office Managers will be responsible for demonstrating knowledge of team's core processes and functions as well as direct the work efforts and results of the assigned team. Billing Office Managers will be responsible for developing team goals and managing them for results; create an environment for employee satisfaction and retention through coaching, goal setting, and plan development.

Requirements

Must be able to understand different insurance company policies and procedures and explain them thoroughly
Must have excellent communication skills, both oral and written
Ability to work in a busy and demanding environment
Experience in providing a high level of customer service
Ability to multi-task and prioritize task
Displays a willingness to learn new responsibilities
Must have excellent organizational skills.
Must have basic understanding of computers and necessary software applications.
Must have a high school diploma or equivalent.
Must have at least (1) years experience in medical billing office setting.

Responsibilities

Perform as a practice expert on all issues relating to billing and intake processes
Supervise the daily functions of the team: charge entry, payment posting, reimbursement management, claims submissions, and accounts receivable follow up.
Carry out audits of current procedures and processes and review for improvements as well as develop action plans
Coordinate time away requests of team members to ensure that all billing responsibilities are covered during a team member's absence.
Collaborate with client administrators to ensure team has accurate/complete information to perform required billing functions
Ensure the team carries out all functions in compliance with all payers, state, and federal requirements, regulations, and guidelines.
Remain updated on HIPAA and all other health management regulations
Reporting as needed to management
First point of contact for team member needs/questions
Responsible for coordination of training of newly hired team members