Billing Manager

BGIS • Hudson, FL

3d • $81,000 - $101,000 • Remote

About The Position

The Billing Manager creates and manages high-performance support processes and services to drive cross functional efficiency, validate invoicing policies & procedures, and ensure accuracy and timing of the invoicing process. The Billing Manager leads others positively exemplifying BGIS values.

Requirements

• Bachelor’s Degree in business administration, accounting, management or related field or equivalent work experience
• Minimum of three years of experience performing job duties in a similar role.
• Basic understanding of collection practices and laws.
• Excellent verbal and written communication skills with strong interpersonal and supervisory skills.
• Pro-active approach to create common goals and motivate a team.
• Ability to act with discretion, tact, and professionalism in all situations.
• Analytical problem solving skills and a keen eye for detail.
• Time Management skills to prioritize, delegate and meet specific timelines.
• Intermediate proficiency with Microsoft products including Word, Excel, PowerPoint and Outlook.

Nice To Haves

• Experience working in a matrixed environment is preferred.

Responsibilities

• Partner with talent acquisition team to attract quality talent and complete the selection process.
• Develop, train, mentor, and provide assistance to team members.
• Define performance expectations, prioritization of work activities, and provide performance feedback.
• Review work of team members to ensure accuracy and resolve inconsistencies as needed.
• Communicate company goals, policies, plans and priorities both formally and informally.
• Collaborate with team to define and communicate priorities.
• Communicate with team to share information and best practices.
• Advise team members on proper legal parameters for collections practices.
• Promote and create an example of safe working conditions including cleanliness of workspace and compliance with all related policies, procedures, and regulations.
• Contribute to the completion of other key initiatives as assigned.
• Ensure accuracy of invoicing for the company and its customers.
• Oversee preparation of bills, statements, corrected invoices, and credit memos.
• Reconcile billing accounts to the general ledger.
• Interface with other departments sharing confidential account information and data required to complete processes.
• Process specific monthly, quarterly, and annual reports, along with servicing ad-hoc data requests including invoicing and data metrics.
• Prepares, gathers, consolidates, and reports routine and complex data.
• Prepares and reconciles complex audit working papers. Maintains accurate and complete records for audits.
• Reviews data entry from managers and team members and provides training/instruction on how to capture correct information required.
• Develop and maintain professional relationships with internal partners and external clients.
• Maintain and/or validate appropriate maintenance of client records related to invoicing and bill payment.
• Provide customer support in cases of disputes or inquiries concerning invoices of the billing process.
• Participate in cross functional committees and teams.
• Identify and promote cross functional operational synergies.
• Lead alignment with the overall BGIS annual strategy and goals.
• Gather client insight to drive process improvements.
• Promote opportunities for continuous improvement in operational processes and structures.
• Execute and align work in accordance to processes and guidelines.
• Implement and measure process improvements.

Benefits

• Annual Salary Rate: $81,000.00 – $101,000.00 annually
• Optimizer Annual Incentive Award: 5%
• Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure
• Paid Holidays: 7 annually (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas)
• 401(k) Match: 5% employer contribution
• Comprehensive Benefits: Health, life, and disability coverage
• Corporate Discounts: Exclusive perks through ADP
• Career Development: Ongoing technical training and certifications
• Growth Opportunities: Clear paths for advancement and relocation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager