Billing Manager

Center For Mental HealthGreat Falls, MT
Onsite

About The Position

The Billing Manager will direct and monitor all client billing activities to ensure claims are accurate and client statements are sent out in a timely manner. This role will oversee and streamline the daily workflow of the billing department, including task delegation and performance monitoring of billing employees. The Billing Manager will ensure compliance with Medicare, Medicaid, Commercial, and private insurance billing procedures, stay current with State, Federal, and payer-specific regulations, and communicate changes to employees. Responsibilities include maintaining and updating billing system tables with regulatory and pricing changes, identifying system issues, and serving as the primary point of contact for resolving complex or escalated billing discrepancies. The role also assists in month-end and year-end closing, identifies and recommends cost-effective solutions, provides training, guidance, and performance feedback to billing team members, and liaises with clients to resolve payment questions and ensure customer satisfaction. Additionally, the Billing Manager will identify and recommend improvements to streamline billing processes and enhance collections, and work in collaboration with the front desk operations leadership across all programs. A personal vehicle, valid vehicle insurance, and MT driver’s license are required. The position performs other duties as assigned by leadership.

Requirements

  • Bachelor’s degree in finance, accounting, or a related field and two years’ experience is required. OR associate’s degree in finance, accounting, or a related field with at least four years of experience in finance. OR a combination of relevant education and experience equivalent to six years.
  • Demonstrated understanding of medical billing, accounts receivable, and supervisory experience is essential for this position.
  • Strong knowledge of medical billing software programs and ability to train employees.
  • Strong computer literacy skills, especially with MS Excel and dedicated knowledge of data entry and computation.
  • Analytical skills with a strong ability to organize and prioritize.
  • Proven time management skills and ability to work under strict deadlines.
  • Respect and maintain confidentiality of information and uphold laws and ethical standards.
  • Excellent leadership, communication, organizational, and problem-solving skills are critical for success in this role.
  • Must have personal vehicle, valid vehicle insurance, and MT driver’s license.

Nice To Haves

  • Supervisory experience is preferred
  • Medical terminology, ICD-10, and CPT knowledge preferred.
  • Experience with Cerner billing software is a plus.

Responsibilities

  • Direct and monitor all client billing activities, to ensure claims are accurate, and client statements are sent out in a timely manner.
  • Oversee and streamline the daily workflow of the billing department, including task delegation and performance monitoring of billing employees.
  • Ensure compliance with Medicare, Medicaid, Commercial, and private insurance billing procedures.
  • Stay current with State, Federal, and payer-specific regulations; communicate changes to employees.
  • Maintain and update billing system tables with regulatory, pricing changes and identifies system issues.
  • Serve as the primary point of contact for resolving complex or escalated billing discrepancies.
  • Assist in month-end and year-end closing.
  • Identify and recommend cost-effective solutions.
  • Provide training, guidance, and performance feedback to billing team members.
  • Liaison with clients to resolve payment questions and ensure customer satisfaction.
  • Identify and make recommendations to streamline billing processes and improve collections.
  • Works in collaboration with the front desk operations leadership across all the programs.
  • Must have personal vehicle, valid vehicle insurance, and MT driver’s license.
  • Performs other duties as assigned by leadership.

Benefits

  • 401K Matching Contributions
  • Health Insurance
  • Dental Insurance
  • Flexible Spending Account
  • Health Savings Account
  • Flexible Work Schedule
  • Paid Holidays
  • Paid Birthday
  • Pet Insurance
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