Billing & Insurance Follow-up Analyst (Home Health)

Riverside Hospital•Newport News, VA

7d•Onsite

About The Position

Provides timely submission for government and non-governmental payers, including self-pay for assigned facilities. Provides follow-up on all claims to ensure timely receipt of payments, resolves outstanding account balances, researches and writes appeals, and works with aging reports.

Requirements

High School Diploma or GED
2 years Customer Service or Revenue Cycle experience

Nice To Haves

Bachelors Degree, Business Administration, Accounting, Finance or related field
1 year Billing/Insurance Follow-up
CRCR - Healthcare Financial Management Association (HFMA)

Responsibilities

Manages assigned portion of AR to resolve outstanding account balances utilizing reports and appropriate electronic tools, performs timely follow-up on all insurances, identifies issues and trends and reports to management.
Creates a detailed narrative each month regarding aged accounts.
Acts as a liaison between the business office and all front end locations and insurance companies.
Completes the claim work queue daily.
Reviews government, non-government, and Self Pay claims for accuracy.
Performs claim follow-up and submits adjustments.
Follows up on zero pay remittance and works the aging report.
Resolves outstanding balances.
Responds and resolves patient inquiries and/or issues.
Responds to insurance company requests for information.
May research and write appeals on denied accounts.
May enter ancillary charges.