Billing & Insurance Clerk I

AltaPointe Health•Mobile, AL

About The Position

This role is responsible for various aspects of claim processing and reconciliation, including posting charges, payments, and adjustments, verifying patient information, and handling billing inquiries. The position also involves customer service, administrative duties, and participation in performance improvement activities. The ideal candidate will have strong computer skills and knowledge of medical billing processes.

Requirements

High school diploma or equivalent.
Strong computer skills required.

Nice To Haves

Experience working in a medical billing office or a healthcare setting.
Knowledge of accounts receivable and insurance billing processes.

Responsibilities

Posts charges, payments, and adjustments to patient accounts in an accurate and timely manner.
Verifies patient demographic and billing information.
Verifies patient insurance eligibility to ensure information is current and accurate.
Responds to patient balance and billing inquiries in a prompt manner.
Keys charges into electronic billing system.
Collects patient co-payments or balances due on account and enters payments into billing system.
Processes and files billing documents as required.
Works cooperatively within the department to resolve problems regarding billing and collections.
Seeks supervision and consultation as needed.
Ability to work schedule as defined and overtime as required.
Accepts and employs suggestions for improvement.
Actively works to enhance skills.
Treats consumers with care, dignity, compassion and respect.
Courteous and respectful towards consumers, visitors and co-workers.
Respects consumers’ privacy and confidentiality.
Is pleasant and cooperative with others.
Assists consumers and visitors as needed.
Personal values don’t inhibit ability to relate and care for others.
Is sensitive to the consumer’s needs, expectations and individual differences.
Actively participates in Performance Improvement activities.
Actively participates in AltaPointe committees as requested.
Completes assigned tasks in a timely manner.
Works in a cooperative manner with other AltaPointe employees.
Follows AltaPointe policies and procedures.
Receives and responds to inquiries of accounting matters promptly and courteously.
Assists with performance of duties of other accounting staff in periods of absence.
Performs other duties as assigned.