Billing Engineer

Tailscale
CA$191,620 - CA$239,860Remote

About The Position

We’re seeking a highly skilled and motivated Software Engineer to join our growing team. You will work as part of the engineering team to deliver projects related to pricing plans and billing. You will develop our billing integration with third party services, strengthening our end-to-end billing experience. You will take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making. You will work closely with UX/UI designers and product managers to shape features. Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential.

Requirements

  • Experience in backend software engineering, with a strong focus on billing, payments, or financial systems.
  • Deep knowledge of SaaS billing models, including subscriptions, usage-based pricing, proration, discounts, and entitlements.
  • Proven experience integrating with third-party billing platforms such as Stripe, Metronome, Orb, Zuora, etc, or building custom billing systems.
  • Experience designing and managing distributed systems, microservices, and event-driven architectures.
  • Proficient with SQL and data modeling, especially for financial and usage data.
  • Solid understanding of APIs and experience building or integrating internal billing APIs.
  • Strong proficiency in Go, or comfortable writing production-quality code in another language and eager to work with Go
  • Flexibility to adjust to the dynamic nature of a startup.
  • Excellent written and verbal communication skills.

Responsibilities

  • Work as part of a team of engineers to design, build, test, and document core billing software components.
  • Integrate with third-party billing platforms (e.g., Stripe, Metronome) as needed
  • Develop metering, pricing, and rating logic for usage-based and subscription billing models.
  • Ensure accurate tracking and reporting of customer usage data.
  • Monitor and maintain billing systems to ensure high availability and data integrity.
  • Build automation tools for recurring billing tasks, reconciliation, and reporting.
  • Collaborate with product, sales, and finance teams to support custom billing requirements.
  • Work closely with finance, product, support, and engineering teams to support accurate billing, revenue reporting, and customer inquiries.
  • Act as a technical expert in billing-related discussions and planning.
  • Champion engineering excellence by driving code quality, architectural reviews, and design documentation.
  • Provide technical leadership and mentorship to other engineers, fostering a culture of learning and knowledge sharing.
  • Establish observability, alerting, and error handling across the billing pipeline to ensure high availability and responsiveness.
  • Lead incident response and root cause analysis for billing-related issues.

Benefits

  • Base salary
  • Equity incentive plan
  • Variable commission (for quota-based roles)
  • Comprehensive group benefits with no waiting period (health, vision, dental, and more for you and your family)
  • Remote first company
  • Corporate co-working program
  • Employer-funded retirement contributions (match up to 0.75% of eligible compensation)
  • Annual company retreat
  • Team off-sites
  • Support for personal and professional development ($1500 USD annually)
  • Mentorship, coaching, and internal promotion opportunities
  • Flexible, paid time off program
  • Build-your-own home office setup (company-owned laptop, monthly home internet reimbursement, $500 USD for customization)
  • Paid parental leave program (20 weeks for birthing parents, 16 weeks for non-birthing parents)
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