Billing/Denials Coordinator

MN Adult and Teen Challenge•Minneapolis, MN

6h•$20 - $22•Hybrid

About The Position

Minnesota Adult & Teen Challenge is hiring a full-time Billing/Denials Coordinator for a hybrid role in Minneapolis. The coordinator manages insurance claim denials from identification through resolution, investigates denial causes, submits and tracks appeals, and works with internal teams to resolve reimbursement issues. The role also involves payment and adjustment posting, maintaining denial records, analyzing trends, reporting reimbursement gaps, supporting payer audits, and contributing to process improvements. After completing training and demonstrating the ability to work independently, the employee may work remotely up to four days per week. Wednesdays are in the office. Remote work is dependent on performance and business needs. The organization’s mission is to help Minnesotans find help and healing from addiction.

Requirements

Associate degree in healthcare administration, business, accounting, finance, or a related field, or equivalent experience.
2–4 years of experience in healthcare billing, accounts receivable, denial management, or revenue cycle.
Understanding of common denial causes, including medical necessity, authorization, coding, eligibility, and timely filing.
Working knowledge of ICD-10, CPT, and HCPCS, and how coding affects reimbursement.
Experience with an EHR or billing system such as Credible, Epic, Cerner, or similar.
Strong Excel and data skills, attention to detail, and follow-through.
Clear written and verbal communication.
Compassion for people affected by addiction and mental health challenges.
At least one year of freedom from problematic substances.
Ability to meet Minnesota Statutes 245G.11 staff requirements and pass a Minnesota DHS background study.

Responsibilities

Manage insurance claim denials from identification through final resolution.
Review EOBs, remittance advice, and payer correspondence to identify the root cause of denials.
Research claims, gather documentation, and submit and track appeals within payer deadlines.
Partner with billing, coding, clinical, utilization review, and authorization teams to resolve issues.
Post payments and adjustments and maintain accurate denial logs.
Track denial trends and create reports and dashboards showing where reimbursement is slipping.
Flag systemic payer, documentation, or authorization problems to Revenue Cycle leadership.
Support payer audits and process improvements intended to reduce denials and speed up collections.