Billing Coordinator

Vista Community Clinic • Vista, CA

2d • Hybrid

About The Position

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, VCC has been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, continuing its mission of delivering exceptional, patient-centered care where it’s needed most. As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, offering opportunity where skills are celebrated, growth is supported, and work makes a difference. VCC is a winner of the 2025 HRSA Gold Medal for Outstanding Care, placing it among the top 10% of Federally Qualified Health Centers in the U.S. It is also recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT. VCC fosters a robust training & development culture to help employees grow and advance their careers, and a workplace built on respect, collaboration, and passion for care.

Requirements

• High school graduate or equivalent
• Minimum two years’ experience in a medical office setting, preferably in billing and revenue cycle activities
• Minimum one year experience with practice management system
• Medical billing certification or equivalent experience
• Experience/familiarity with Practice Management and Electronic Medical Records systems
• Strong typing/data entry (minimum 35wpm) and computer skills, including proficiency in Microsoft Excel, Word and Outlook
• Ability to perform a high volume of numerical detail work with speed and accuracy
• Ability to operate a 10-key calculator quickly and accurately

Nice To Haves

• Experience with NextGen practice management system
• Familiarity with NextGen Electronic Medical Records systems

Responsibilities

• Assisting with the billing/revenue cycle (charge review, billing, denial management and appeals process, payment posting, accounts receivable management, and contract review as applicable) for all assigned payers
• Perform general administrative duties, answer phones, prepare correspondence, file, shred, make copies and distribute/process items
• Work on returned mail from patient/insurance correspondence
• Answer patient and clinic inquires to the extent of current billing knowledge
• Provide customer service internally and externally with professionalism, courtesy, knowledge and follow through
• Create/maintain computerized information, maintain call database for billing issues, maintain billing warrant information
• Assist in preparation of billing manuals, flyers and other handouts to review with Billing Specialist
• Process electronic and paper claims
• Provide back-up for other billing staff & work projects as assigned
• Maintain Aging and Credit Reports for month end closing process
• Post manual encounters as assigned
• Payer assignments as applicable to experience level, to include SFS and Self-Pay
• Monitor Aging, and send weekly aging report status to management, if applicable
• Process patient and insurance refunds when applicable

Benefits

• Competitive compensation & benefits
• Medical, dental, vision
• Company-paid life insurance
• Flexible spending accounts
• 403(b) retirement plan
• A robust training & development culture to help you grow and advance your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees