Billing Coordinator

Adelbrook•Cromwell, CT

About The Position

The Billing Coordinator is responsible for preparing, reviewing, and submitting accurate and timely invoices to various funding sources. This role involves monitoring accounts receivable, posting payments, resolving billing discrepancies, and maintaining organized documentation. The Billing Coordinator will also assist with month-end closing, support audits, and identify process improvements. Collaboration with the finance team and effective communication with various stakeholders are key aspects of this position, ensuring compliance with payer requirements and regulations.

Requirements

Strong attention to detail and accuracy
Effective time management and ability to meet deadlines
Clear and professional written and verbal communication skills
Problem-solving and analytical skills
Proficiency in Microsoft Office, particularly Excel
Ability to work with accounting and billing software (e.g., MIP, Sage, or similar systems)
Accounts receivable and billing processes, including invoicing, payment posting, and reconciliations
Medicaid, MCO, Medicare, and third-party payer billing requirements
Nonprofit financial operations and regulatory considerations
HIPAA and confidentiality standards
Internal controls and documentation best practices
Ability to work independently and collaboratively within a finance team
Ability to analyze billing data and resolve discrepancies
Ability to maintain confidentiality and handle sensitive financial and client information
Ability to adapt to changing payer rules, billing procedures, and organizational needs
Ability to interact respectfully and professionally with diverse populations, including individuals with ASD and IDD and their families

Responsibilities

Prepare, review, and submit accurate and timely invoices to funding sources, including Medicaid, managed care organizations (MCOs), school districts, and private payers.
Monitor accounts receivable aging reports and support follow-up on outstanding balances to promote timely collections.
Post payments accurately to the accounting system and reconcile payments to bank deposits and remittance advice.
Investigate, research, and resolve billing discrepancies, denials, and payment variances.
Maintain organized and complete billing and receivables documentation in compliance with internal controls and audit requirements.
Perform account reconciliations to ensure billing accuracy and completeness.
Assist with month-end and year-end closing activities, including revenue recognition and AR reconciliations.
Support internal and external audits by gathering documentation and responding to billing-related inquiries.
Identify opportunities for process improvements to increase efficiency and reduce billing errors.
Collaborate with the finance team member to support the A/R processes by providing client documentation, eligibility information, funding verification, and administrative billing support.
Communicate effectively with program staff, finance leadership, families, and external funding sources to resolve billing issues.
Ensure compliance with payer requirements, agency policies, and applicable state and federal regulations.
Maintain accurate digital and physical filing systems related to billing and receivables.
Assist with general administrative and finance-related tasks as assigned.
Perform other duties as needed to support the Finance Department and agency operations.