Billing Control Compliance Specialist

Purolator • Mississauga, ON

8d • Onsite

About The Position

As Canada’s leading integrated freight, package, and logistics provider, Purolator has been helping promises get where they need to be for more than 60 years. The journey starts with our people. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, Purolator goes there for you.

Requirements

• Excellent time management, decision making and problem solving skills.
• Ability to grasp complex concepts related to integration of multiple systems and how they satisfy business processes.
• Demonstrated skills in data analysis with exposure to a variety of data file formats.
• Extensive familiarity with MS Excel and Macros is essential.
• Excellent communications skills both written and verbal.
• Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

Nice To Haves

• MS Access knowledge is an asset.
• SAP background, Business intelligence knowledge is an asset.
• Previous introduction to Salesforce would be helpful.
• Knowledge of EDI and related solutions including FTP protocol.
• Winshuttle knowledge is an asset.
• Bilingualism is an asset.

Responsibilities

• Analysis, billing and release of all valid EDI, ESS & Freight PINS identified in the Revenue Recovery & Backbilling Delta processes.
• Documentation of all instances using our ticketing tool, Salesforce.
• Address EDI & ESS manifest file failures using various tools: Sharepoint, Salesforce, BI, emails, Winshuttle and other resources.
• Monitor production files for system non-compliance that may impact billing.
• Execute weekly Amazon void process. Perform void or similar process for other customers as needed.
• Provide Dashboards, Accrual, Onhold customer and other reporting on a weekly and monthly basis.
• Daily Monitoring of processes for reporting tools: Sharepoint, BI(BEX) & Salesforce to ensure Recovery billing and UBAD jobs are running as scheduled and reporting is accurate.
• Use of scripts, macros and internally created tools to assist with processing & repair of files. Updating of those tools to ensure quality billing and ease of use.
• Extensively communicate with customers, 3rd party vendors, Purolator’s technology service provider, Sales, Administration, Operations and peers is required.
• Facilitate client calls: assist with system & billing issue resolution.
• Providing quarterly audit data for the following reports: Sharepoint BAS exception & the Delta backbilling file.
• Assist with billing discrepancies and credit disputes.
• Manual invoicing for non- standard types of billing.
• Engage in occasional system testing and UAT for developed tools or Purolator designated process improvement.
• Other billing duties as assigned.
• Other billing related activities, testing and process improvements as required by the Billing Control Director.

Benefits

• Purolator is an equal opportunity employer committed to diversity and inclusion.
• We welcome all qualified applicants and provide accommodations during the recruitment process upon request.
• We recognize that employees and their families are essential to our success.
• We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed