Billing & Collections Coordinator

Shook, Hardy & Bacon L.L.P.Kansas City, MO
Hybrid

About The Position

Under immediate supervision, this role is responsible for all aspects of drafting and finalizing client invoices for assigned Billing Attorneys. The position involves working with partners, legal administrative assistants, and responsible attorneys to manage the revenue cycle. Key duties include handling multiple matters, coordinating the preparation and processing of timely and high-quality invoices, assisting with revenue realization tasks, and coordinating follow-up for outstanding receivables. The role may also involve producing complex charts, graphs, or reports. The Billing Coordinator is expected to provide excellent service, foster teamwork, and contribute to continuous improvement within the Accounting department.

Requirements

  • 3E experience
  • Legal billing experience
  • Legal collections experience
  • Advanced Excel spreadsheet experience

Nice To Haves

  • Elite Legal Billing System expertise
  • ARCS experience
  • e-billing experience

Responsibilities

  • Prepares and reviews invoices in customized formats as required by client/Billing Attorney.
  • Performs override calculations and changes based on client and Billing Attorney requirements.
  • Assists with identification and reconciliation of payments received.
  • Pro-actively monitors aging of client's unbilled fees and costs and A/R for assigned Billing Attorneys.
  • Works with Billing Attorneys to address aged unbilled fees and costs.
  • Coordinates billing and collection efforts with Billing Attorneys on behalf of the Accounting department.
  • Supports preparation of and reporting against client budgets.
  • Uses various department software programs (3E) to maintain and/or prepare information for others.
  • Prepares various reports through billing system and is able to make modifications as requested.
  • Confers with clients regarding billing deadlines, billing/rate inquiries, and concerns with billing statements.
  • Gathers monthly, quarterly, and annual billing and rate information, prepares reports and statistical data when necessary.
  • Prepares and ensures billing/payment information is accurate for all write-offs.
  • Masters client billing guidelines and examines work for accuracy and conformity to client guidelines and firm policies and procedures.
  • As requested, may provide basic financial data and analysis; may prepare complex charts, graphs, or reports.
  • Is assigned special projects and ad hoc projects and requests from Billing Attorneys and/or supervisor.
  • Keeps supervisor abreast of current issues and potential problems as they develop; seeks advice as needed.
  • Communicates courteously and professionally by phone and in person, using excellent communication skills.
  • Operates office equipment such as phones and photocopy machines.
  • Maintains a neat and orderly workplace.
  • Follows adequate safety procedures while carrying out all duties.
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