Billing & Collections Clerk I (Resource)

Moore County•Moore County, NC

13d•Onsite

About The Position

Performs cash handling and general clerical work in the collection of payments and billing for public utilities services. Work is performed according to established and well-defined procedures and is supervised through observation and a review of cash register totals, cash receipts, related records, and balancing performance; does related work as required. Work is performed under the regular supervision of the Administrative Services Manager.

Requirements

Considerable knowledge of cash collection procedures
Thorough knowledge of modern office practices, procedures, and methods
Thorough knowledge of the location and functions of various county departments
Ability to accurately handle money
Ability to count drawer back and reopen to help customers
Ability to balance accurately on a regular basis in a timely manner
Ability to deal tactfully and courteously with the public on both the phone as well as in person
Ability to establish and maintain positive and effective working relationships with other employees and the general public
High School Diploma or equivalent from an appropriately accredited institution and two (2) years of clerical, secretarial, or customer service experience OR Associate degree from an appropriately accredited institution in Business Administration, Secretarial Science, or related field
Must possess and maintain a valid North Carolina Driver’s License.

Responsibilities

Performs cash handling and general clerical work in the collection of payments and billing for public utilities services.
Maintains accurate records.
Balances accurately on a regular basis in a timely manner.
Deals tactfully and courteously with the public on both the phone as well as in person.
Establishes and maintains positive and effective working relationships with other employees and the general public.