Accountant - Billing Associate

Packsize • Salt Lake City, UT

1d • $26 - $30 • Hybrid

About The Position

Packsize is seeking a detail-oriented Billing Associate to support North America contract billing operations. This role is responsible for reviewing billing requests, processing invoices, maintaining customer and contract data, and ensuring customer agreements are billed accurately and timely. Working closely with Sales, Customer Operations, Revenue Accounting, and Accounts Receivable, the Billing Associate will help translate contractual terms into billing setups and support recurring billing processes across machine leases, software subscriptions, services, and machine sales.

Requirements

• 2+ years of experience in billing, accounting operations, revenue operations, or related fields; or Bachelor's degree in Accounting, Finance, Business, or related field with 1+ years of relevant experience.
• Experience working with ERP systems and billing processes.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong verbal and written communication skills.
• Ability to work independently and collaborate effectively across teams.
• Problem-solving mindset with a focus on accuracy and customer service.

Nice To Haves

• Familiarity with customer contracts, invoicing, or order-to-cash processes

Responsibilities

• Process customer invoices accurately and timely in accordance with customer contracts.
• Assist with reviewing contracts, amendments, renewals, and order documentation to support billing setup and execution.
• Maintain billing-related customer and contract data within SAP and related systems.
• Support recurring billing activities for fixed-fee customer arrangements.
• Respond to customer billing inquiries and assist with resolution of billing issues.
• Partner with internal teams to ensure billing information is complete and accurate before invoicing.
• Review billing reports and assist with month-end activities to ensure all customer billing is properly recorded.
• Support audit requests and provide documentation as needed.
• Assist with continuous improvement initiatives, process documentation, and testing of system enhancements.
• Perform other duties and special projects as assigned.

Benefits

• medical
• dental
• vision coverage
• 401(k) retirement plan
• Paid Time Off
• Health Savings and Flexible Spending Accounts (HSA/FSA)
• life and disability insurance
• critical illness
• hospital indemnity
• accident
• legal/ID theft protection
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level