This job processes pro-fee billing activities. It involves posting co-payments, patient payments, and insurance company payments (paper and electronic), as well as denials. The role also includes reconciliation of payments and preparation and deposit of received payments. Additionally, it requires using CPT, ICD-9, and payer specific codes and modifiers to prepare and enter charges for office, hospital, and outpatient services. The associate will assist customers with patient billing inquiries, identify unpaid balances (insurance and patient) through A/R reports and take appropriate actions, and obtain and enter patient demographic, insurance, and referral/precertification information in the billing system. Verification of insurance information via hospital and insurance carrier systems and ensuring timely submission of electronic and paper claims to insurance carriers are also key responsibilities. Maintaining current knowledge of federal and state reimbursement policies/regulations and system policies pertaining to billing, ensuring compliance with regulatory requirements, and performing all other duties as assigned, including supporting front-end office processes, are also part of the role.
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Career Level
Entry Level
Education Level
High school or GED