Billing Associate / Accounts Receivable Associate

Kleen-Rite Corp • Columbia, PA

7d • Onsite

About The Position

Kleen-Rite Corporation’s accounting team is hiring an Accounts Receivable Associate to support our billing and collections operations. In this role, you will help ensure orders are properly authorized prior to completion, resolve credit card discrepancies, and communicate with customers by phone to address payment-related questions and outstanding balances. We’re looking for someone who brings relevant accounting experience, strong attention to detail, and solid computer skills, including proficiency in MS Office and ERP systems. A working knowledge of accounts receivable principles is important, along with strong problem-solving abilities and experience supporting the collections process.

Requirements

• A team player who demonstrates our company values in all aspects of their work.
• 2 years of relevant experience, required.
• Proficient use of Microsoft Office applications, required.
• Detail-oriented individual with the ability to quickly recognize issues and clearly communicate issues to the proper parties.
• Team-oriented individual with a strong focus on both internal & external customer service.
• Must pass a pre-employment drug screen and background check.

Nice To Haves

• Experience in accounts receivable, accounts payable or general accounting, preferred.
• Experience with NetSuite or similar ERP system (a plus).

Responsibilities

• Manage credit card orders to ensure funds are secured prior to releasing for fulfillment.
• Process orders in the above credit limit viewer to ensure new orders are not released for customers with past due balances.
• Assist with contacting customers with outstanding balances due to declined credit cards and disputed credit card charges (chargebacks).
• Research, resolve and reconcile any payment discrepancies reported by customers.
• Work with two other team members in the phone queue to assist customers with questions regarding payment declines, discrepancies, payment issues, etc.
• Assist to process sales tax exemption certificate from customers and sales tax refunds, as needed.
• Work on special projects, and other duties, as requested or assigned.

Benefits

• Consistent Monday - Friday Schedule.
• Meaningful Impact: Your work plays an important role in supporting the overall success of the business.
• Perfect role for someone who enjoys structured processes & keeping financial records accurate and up to date.
• Monday–Friday Schedule for Work-Life Balance.
• Get Paid Weekly with Direct Deposit.
• Generous Employer-Sponsored Retirement Plan to Help Secure Your Future.
• Comprehensive Benefits – Medical, Dental, Vision & More for Eligible Employees.
• Employer-Paid Life Insurance for Added Peace of Mind.
• Earn Bonuses Through Our Employee Referral Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed