Billing Assistant

Steno

4d

About The Position

The Billing Team at Steno is different. We own high-volume work, processing the bulk of invoicing across a fast-moving billing dashboard where speed and accuracy are equally required. We think critically, researching discrepancies, identifying patterns in billing errors, and making judgment calls in real time without being asked. We hold a high bar; if doing your best work isn't important to you, this isn't the role for you. We communicate and collaborate, working closely with billing associates and the billing manager to surface issues early, keep workflows on track, and support cross-functional projects. We build something better; if you see inefficiency as a problem to fix, you'll fit right in. We grow on a modern tech stack, working with billing, legal tech, and ops tools that are changing the industry. You pick up new systems quickly and are comfortable with Google Workspace, Slack, Zendesk, or similar platforms. Coming in as a Billing Assistant at Steno right now isn't just an entry-level move - it's an opportunity in a company that's actively scaling in a space still being disrupted. The kind of visibility, growth, and opportunity you get here is exactly what fast-moving companies are built to offer.

Requirements

• 1+ years of experience in a high-volume, fast-paced environment where critical thinking and attention to detail are non-negotiable.
• Comfortable with Google Workspace, Slack, Zendesk, or similar platforms.
• Ability to pick up new systems quickly.

Nice To Haves

• Start-up experience is preferred.

Responsibilities

• Process the bulk of invoicing across a fast-moving billing dashboard where speed and accuracy are equally required.
• Research discrepancies, identify patterns in billing errors, and make judgment calls in real time.
• Communicate and collaborate with billing associates and the billing manager to surface issues early, keep workflows on track, and support cross-functional projects.
• Identify and fix inefficiencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed