Billing Appeals Specialist

Jackson Lewis • White Plains, NY

9d

About The Position

Jackson Lewis P.C. is seeking a Billing Appeals Specialist to join their accounting department. This role is crucial for managing the appeals process for insurance carriers’ invoices, ensuring accuracy and timeliness. The Specialist will work closely with attorneys and the billing team to understand details, follow best practices, and adhere to billing guidelines. The position involves drafting narratives for attorney approval, managing deadlines, tracking appeals, and communicating with internal attorneys regarding invoice issues. The role also includes collaborating with the Appeals Team, Appeals Manager, and Billing & Collections to identify opportunities for process improvement and to stay informed about changes to Outside Counsel Guidelines. A key aspect of this role is promoting a high level of customer service to the firm's Principals and clients.

Requirements

• Bachelor’s degree Required
• 2+ years of legal billing/appeals experience
• Strong MS Office skills (Excel, Word)
• Highly Organized
• Excellent communication and problem-solving skills
• Ability to learn and adapt in an ever-changing environment

Nice To Haves

• Knowledge of Aderant and BillBlast a plus

Responsibilities

• Manages the appeals process for insurance carriers’ invoices
• Drafts narratives for attorney approval to optimize the rate of appeal successes
• Manages deadlines for all appeals to ensure maximum recovery from clients
• Sends all exception reports and timely follow up reminders for appeal language wherever needed
• Maintains an appeal log to monitor the status of invoices and outstanding accounts receivables
• Communicates on behalf of the Finance Department to in-house attorneys and answers questions regarding invoice issues and other aspects of the appeal process
• Collaborates with Appeals Team, Appeals Manager, and Billing & Collections to identify opportunities to decrease reductions with the Outside Counsel Guidelines
• Keeps informed of changes to insurance carriers’ Outside Counsel Guidelines, assessing the impact of these changes on existing processes and procedures
• Participates in process improvement including evaluating the Firms current protocols via addressing questions and issues arising in normal day activities
• Identifies opportunities for process improvements as well as enhancements to current training to prevent future issues
• Promotes a high level of customer service; ensures excellent service is provided to the firm’s Principals and clients on both an individual and team basis

Benefits

• Medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending and Health Savings Account
• Firm-paid holidays, vacation and sick time
• Employee assistance program and other firm benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level