Billing and Insurance Specialist

ALLIED OMS NEWCO LLC•Jackson, TN

1d•Onsite

About The Position

The Billing and Insurance Specialist will be responsible for managing the billing processes, verifying insurance coverage, and ensuring timely claims submission and payment at Oral Surgery Associates of West Tennessee. This is NOT a remote position and will require this hire to be onsite full-time. The ideal candidate will possess strong analytical skills, attention to detail, and a thorough understanding of medical billing practices and insurance policies. Other duties and responsibilities as assigned by the supervisor.

Requirements

High school diploma or equivalent required
Strong knowledge of dental terminology and insurance billing procedures
Excellent organizational, communication, and problem-solving skills
Detail-oriented with the ability to manage multiple tasks efficiently
Comfortable using dental practice management software (experience is a plus)
Clear understanding of confidentiality and patient privacy regulations
Primarily in an office environment with a focus on administrative tasks
Sitting [70-80]% of the time
Standing [20-30]% of the time
Frequent use of hands for typing, filing, and handling paperwork.
Close vision is necessary for reading documents, viewing billing statements, and using computer screens for extended periods.

Nice To Haves

Previous dental office experience preferred but not required

Responsibilities

Greet and check in patients in a professional and welcoming manner, ensuring efficient check-in
Schedule, confirm, and manage patient appointments
Answer phone calls and respond to emails courteously and promptly
Examine documents for missing information and update patient chart as necessary
Accurately enter and update insurance information in patient records
Educate patients about their insurance benefits and financial responsibilities.
Assist with preparing and printing claims
Process pre-authorizations and update treatment plans
Handle billing, co-pays, and other payments accurately
Maintain and update patient records in compliance with HIPAA regulations
Ensure the reception area is clean, well-organized, and presentable on a daily basis
Monthly maintenance of coffee machine
Check emails, faxes, and voicemails daily
Assist with patient inquiries and provide information about dental services
Assist in daily office coordination and communication between dental staff and patients
Prepare and submit accurate insurance claims, ensuring compliance with all applicable regulations
Verify patient insurance benefits and coverage for scheduled procedures; obtain pre-authorizations when necessary
Communicate clearly with patients about their insurance coverage, financial responsibilities, and available payment options
Maintain accurate records of billing activity, claims, and patient communications
Ensure all processes comply with HIPAA regulations and internal confidentiality policies