Billing and Customer Service Clerk (First Shift)
About The Position
PDS Optical is seeking a highly motivated Billing and Customer Service Clerk. This role serves customers by providing product and service information, and resolving product and service problems. Orders are reviewed, priced, and then passed along to data entry for processing. PDS Optical is a Service-Disabled Veteran-Owned Small Business that manufactures a large number of eyeglasses daily and manages optical stores across the US and Puerto Rico. The company takes pride in its product and is thankful to produce eyeglasses for United States Veterans. PDS Optical is an Equal Opportunity employer that values everyone and is committed to EEO for all. Employees are considered the most valuable asset.
Requirements
- Optical experience a plus but not required.
Responsibilities
- Provide customer service to customer account reps or patients, answer phones, follow up with orders, files, tracking patient’s orders and status, etc.
- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data which may include verifying the eligibility of order.
- Maintains customer confidence and protects operations by keeping information confidential.
Benefits
- 80% Company Paid Medical plan
- Dental and Vision Insurance
- 401K options with Company Match
- Free Life Insurance
- Short- and Long-term Disability
- Paid Time Off
- 8 Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
