Billing and Collections Team Lead

Air Methods•NV Homebased, NV

7d•$40,625 - $58,925•Onsite

About The Position

The Billing and Collections Team Lead is responsible to oversee and assist Billing and Collections Specialists to ensure team processes are followed and assignments are completed in a timely manner. Assist leadership in assuring confidentiality is maintained and HIPAA compliance is adhered to. Pay starts at $21.54 hourly.

Requirements

High school diploma or general education degree (GED); and five to eight years’ related experience and/or training; or equivalent combination of education and experience
Billing and Collections experience; required
Knowledge of medical and billing terminology; required
Knowledge of federal and state rules and regulations regarding HIPAA, collections, filing insurance claims, and filing for reimbursement from federal health care programs; required
Knowledge of account reimbursement and receivables management
Excellent written and verbal communication skills
Strong interpersonal skills and a high degree of collaboration at all levels
Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines
Advanced customer service and phone skills
Strong ability to manage several projects concurrently
Proven problem-solving and complex claim analysis skills
Participates as a specialized knowledge resource in established processes
Advanced Microsoft Office, including Word, Excel, PowerPoint and Outlook
Regular scheduled attendance
Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.

Nice To Haves

Associate’s degree (A.A./A.S.) from two-year college or technical school; preferred
1-2 years leadership/training experience; preferred
Knowledge of all Government, Commercial, and Private payers; preferred

Responsibilities

Complete required QA spot checks per week and provide feedback to staff; Collaborate with Management and the QA Department to identify training needs within department
Answer questions, provide support, assistance, and direction to team members as needed
Relay updates and process changes to teammates when identified and maintain current processes and procedures regarding specific insurance billing information
Review aging reports to identify accounts not being worked timely, trends in unpaid/underpaid claims, and resolve or escalate appropriately
Assist staff with system issues by resolving and/or submitting new tickets to Information Technology Department
Select, develop, determine and maintain teaching aids using audits tools. Report training opportunities to Management
Provide accurate and comprehensive training for new teammates, existing teammates, and cross-functional efforts
Review staff productivity, track team’s daily statistics, and facilitate the work flow to ensure completion of assignments
Complete assigned adjustments, reports, and account assignments
Review collector appeals for accuracy and thoroughness before submission to payors
Review payor bulletins and newsletters for changes that may impact cash flow
Other duties as assigned