Billing and Cash Analyst
About The Position
The Billing and Cash Analyst is responsible for accurately supporting the organization's billing, credit memo, and credit card processes. This role manages and maintains invoice uploads into third-party systems, ensures data accuracy and timeliness, and serves as a key point of contact for billing-related inquiries. The Analyst provides exceptional customer service to both internal and external customers by responding promptly and effectively to phone and email inquiries while supporting the efficient resolution of account and payment issues. This position reports to the Manager of Billing and Cash and is part of the Finance department located in Coralville, IA and will be an onsite role.
Requirements
- High School Diploma (or equivalent) with 2+ years experience
- Excellent customer service experience to both internal and external customers.
- Advanced Excel skills.
Nice To Haves
- Associate Degree in Accounting or Finance
Responsibilities
- Accurately assist with billing, credit memo, cash receipts and credit card procedures.
- Manage and maintain invoice uploads into 3rd party systems.
- Field and answer all inquiries received by phone and email providing excellent customer service to both internal and external customers.
- Manage and maintain all invoice summary functions, by sending customers summaries on weekly, semi-monthly, or monthly basis
Benefits
- health care program
- paid time off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
