Billing Analyst

Maxio • Peachtree Corners, GA

45d

About The Position

The A/R Billing Analyst serves as Maxio's face to the customer, joining a collaborative, customer-focused Finance team. This role ensures the accuracy and timeliness of customer billing and collections, supporting strong cash flow and a seamless client experience. Working side-by-side with the A/R Accountant, the Billing Analyst maintains audit-ready records, upholds compliance, and collaborates across Support, Sales, and Customer Success. The position operates extensively within the Maxio billing platform-the same system our customers use-ensuring operational excellence through first-hand product expertise.

Requirements

• Associate's degree in Accounting, Finance, or a related field.
• Strong attention to detail and analytical skills.
• Proven ability to work accurately and independently in a fast-paced environment.
• Advanced proficiency in Microsoft Excel (pivot tables, lookups, etc.).
• Excellent verbal and written communication skills.
• Demonstrated time and stakeholder management abilities.

Responsibilities

• Manage customer communications via Zendesk, ensuring timely and professional responses to billing inquiries.
• Set up and maintain customer contacts, transactions, and invoicing schedules within the Maxio platform.
• Conduct daily transaction reviews to ensure accuracy and identify expired or incomplete transactions.
• Support collections efforts by monitoring overdue accounts, researching payment statuses, and coordinating outreach.
• Assist with customer account suspensions in accordance with company policy.
• Contribute to monthly sales tax reconciliations and reporting.
• Perform ad hoc financial analyses to support operational and strategic decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Publishing Industries
• Education Level: Associate degree